This website really is a scam. i tried to book a flight for the same day due to a family emergency. I kept on getting error messages after i gave my payment info and they prompted me to call their customer service. It ended up making the reservation in the wrong date. So i had to incur a cancellation charge and make new reservations. i ended up making numerous calls to find out the status. never received my ticket thru email (waited 5 hrs). They told me it was in the ticketing queue and should arrive in a couple of mins. i call an hour later only to find out that it had been canceled. So i had to make a 3rd reservation at a higher price. the whole time i was led in circles, the agents were rude and not understanding. they put me on hold for long stretches of time until they just hung up. If you keep calling them they flag you and are reluctant to help. none of their names and extensions are real. In the end i got charged 3 times for one ticket!!! Never using them again. WARNING: don't be mislead by their low fares, they'll raise them last min which you'll be responsible for.