I just want you to know that I sent for the free trail for $5.00 and I ended up paying alot more for the product instead.. I would not recommend this product at all, if a company as to misrepresent themselve in order to obtain orders then it is not worth the trail offer or your time..

I ordered the free 14 day trial and did not receive the product until the 14th day. I was charged on the 15th day and called right away to cancel and get a refund. This happened at the end of August. It is now the middle of October and I have been getting the run around about my refund since the beginning of September. They keep telling me there is an "error in processing" my refund and I have to wait. I have called 4 times and been told the same thing each time. Don't know if I will ever get my money back. So much for their "NO HASSLE" guarantee.

I ordered the free trial.. then in 10 min I decided I was being dumb so I called to cancel... They said I had to wait a hour.. So I called in a hour cancelled and got the cancellation code and informed I do not have to worry about any charges or informing my credit card company... They did say I would be charged 5$ for shipping and handling, I disputed and said no as I dont want anything shipped and order is cancelled. So they said ok.. They were very nice about it..
That night I get a call confirming my order.. I am like no I cancelled it and he was like oh yea ok..
Next thing I know I recive a package from them.. I shipped it back unopen. I also see they charged me for the product and shipping 2 days after I had cancelled.. I have made a complaint with the BBB and also have it disputed with my credit card provider.. As the Green tea company promised to reimburse the charges with in 5 days as I had called them .. they still 30 days later have not done that..And I now have to go through my credit card company.. The seem to hear this story alot with this company.. Do not purchase anything like this..

1st Mistake -Trusting Oprah.com and Dr. Oz to promote reputable products.

2nd mistake - was ordering the 'free' samples of Ultra Lean Green Tea and Wu Yi Green Tea on the website link provided by Oprah.com.

Dubious Business? You decide.

Sep 22/08

- Ordered online free samples of Ultra Lean Green Tea and Wu Yi Green Tea. Same day response by 'Customer Service' to confirm the 'order' of the free sample. Two phone calls received, one from each product company. Neither time did they mention they were from the same company.

Agent #272 1-800-375-1795.

Sep 24/08

- Credit card charged for

1) Ultra Lean Green Tea - $6.95 - NOT Approved

2) Power Tea - $38.75 - NOT Approved

3) Wu Yi Pixie Tea - $6.91 - NOT Approved

Sep 30/08

- I called the customer service number I was given initially, to confirm the order, as I had not received any product yet my credit card had been charged. They responded 'yes they had the order and it would be in my hands by Monday, Oct 6/08.

Wu Yi Green Tea - 1-800-919-2846

Sep 30/08 Credit Card Charged for

1) American Leisure - $1.09 - Approved

2) Easy Saver - $1.09 - Approved

Oct 9/08

Credit Card Charged for

1) Ultra Lean Green Tea - $69.87 - Approved

Oct 10/08

- NO PRODUCT RECEIVED

- Upon finally speaking to the Ultra Lean Green Tea/Wu Yi Green Tea 'Customer Service' department this is what I found out.

- 3-5 day delivery Guarantee is non existent in Canada. Yet no mention of this fact.

- Ultra Lean Green Tea/Wu Yi Green Tea- you get a sample, providing you give a credit card number, you ALSO get signed up for an auto ship program, that is NOT mentioned to you. - NOT Approved

- AUTO sign up on a 'Fit Factory' website, Raven Media, program for $29+ per month auto charge. - NOT Approved

Unless you read all of the terms and agreements, you have no idea what you are being signed up for, nor what you are committing to financially. All of the 'Customer Services' numbers are contained in this document also, although you may have to stay on hold for an extended length of time.

On Sept 11, 2008, I ordered a sample for 4.99 (US)
i told the company representative I did not want to be placed ontehauto ship. I keep receiving tea and charges are going on my credit card to the tune of $69.87 every two to three weeks. I called the credit card company. UG, they will not put an alert on the account. They want me to dispute each charge. I contend the Green tea company has not authorlity to charge on my account without my authorization.
I wil deduct the charges and pay what I owe and I will
give up my credit card as they were not help in this mess and I learned that we have no pertections from these kinds of fraud actions. Also the credit card company simply credits your card and they don't report the fraus. The write off the charges and the Green tea company get away with this. Maybe this is why so many fraud charges are being charged. If the
business simply writes them off who cares?
I am fed up with this kind of business. It seems the Attorney Generals office woud put a stop to this kind of business practices. Also the credit card company shoudl have a clause in thier contract that says we as a customer can call them to put a watch on our card with companies who continue to make charges unauthorized. This is not healthy for Americans to endure. It is frustrating to say the least and it seems like we are allowing the internet, the government and the enrons of the world to take over our rights.
SOMEONE DO SOMETHING TO STOP THIS!

Hi!
Don't let these "AH" get away with this. Go below and
get the number Ihave included and call the attorney generals office and make a compliant. They are located in Utah. The AG office will investigate them and make their lives a living hell. I for one am fed up with the internet and ordering honestly and getting dubed with additioanl charges and haveing to spend my time calling to get it removed (if you can get their attention) off my credit card. Each state has a (AG) and that is part of their job to investiagate these kinds of practices.
Look, don't sit hti saside, print it out and make the call. Let's help others as we have now the experience of these businesses that do unethical business.
Thanks,
Darby Keep reading and call!



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