On August 28th I placed a trail order for a sample of tea; my understanding was I could cancel if I didn't like it or they would continue to charge my account. I have not received any product and was shocked to see the $6.95 plus another charge for $37.50 for Power Tea which I clearly did not order. When I called to complain I was told the problem was with Customs and that a second order would also be on its way and charged. I managed to get a supervisor to agree to reversing all charges but we will see. Meanwhile this company has to be stopped. It was only after I was referred to a supervisor that I was able to get agreement for a refund and I don't think everyone who has a problem would push so hard.

This is a rip-off!!! When so many people feel cheated like this, it is not right. This company is unscrupulous and misleading. The only way to stop them is for everyone to complain to the proper authorities: Salt Lake City Better Business Bureau:
801-892-6009
Utah State Attorney General's Office:
801-366-0260

They will continue to rip people off until these places get enough complaints! Also contact all the organizations that have supported them and advertised for them: AOL health; CNN.com;
Foxnews.com; USA Today; Reader's Digest.

If enough people flood them with complaints, something will get done. We can make them do business right, or go out of business!!

I has purchased on a trial basis, a month supply of green tea helping in weight loss. I had to only pay for shipping (6.95$) which I did. But, then I get charged another amount and this time it is quite higher : 69.87$ and I haven't bought anything else, was never told I was going to be charge any additional amounts. I have called the number that registered on my credit card for this charge : 866-540-9633) and a woman named Joan told me that if I returned the product I would get a full refund because I threatened her that I would declare this a fraudulent practices, needless to say, I am not a happy camper.

Sincerely,

Luce Daigneault,
Quebec, CANADA

Offered free trial but charged my credit card and sent me another order 3 weeks later and charged my credit card again. I don't want this product and did not order it.

I did pursue in buying this product and it was only because some of my friends have this product. I bought the trial and was aware that they would charge me $70+ for the second product after 15 days of the trial. Now... I never recieved the first trial and they now charge me for the second order. Why am I being billed for something I never recieved? It took me 30 minutes to get connected to someone from the company and all they told me was that they will have the corporate people help me. Now... I dont understand why I cannot talk to someone right away about the money they are charging me. They CLAIM that the product was shipped to my house in July and then again today!! OUt of all days... today!! Now... i live alone... and I do NOT have any product of such. This either makes me believe that the company is very inaccurate adn irresponsible OR there is a neighborhood theft around! And if there is a strange thief... why is he stealing this product?? Now... should i be responsible for something like this? Should I have to pay the fees for something that i did not recieve?