They are using fraudulent practices. I have no idea how they got my credit card information. The company claimed it was from an internet order from November of 2009, however, as of December 16, 2009 I had not placed any online orders with any companies in over 4 months (and that was with Amazon, a reputable company). I did not sign up with their service and the only way they could have gotten the debit card information was to steal it somehow. They deducted $14.95 from my bank account without any authorization. They also tried to claim it would take almost 2 months to get a refund. I demanded it be within 48 hours and told the person on the phone that I would be reporting them for fraudulent activity and to the BBB.
When I called they stated the service would be canceled and gave me a confirmation #. However, I have also had to call my bank to make sure all future charges from the company are blocked because from everything I've read, they have a tendency to keep charging accounts or credit cards. This will cost $30 to instate.
This company (if that's what it is) needs to be shut down. They should not be able to remain open and keep up these fraudulent activities. Obviously, the company has had hundreds of complaints put against them. They need to refund every person they have stolen from, provide reimbursement for bank fees, as well as the time spent trying to get the problem corrected and the fraudulent activity ceased.