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Thrakazog
June 18, 2010
Unauthorized Card Charges
I purchased a tinnitus relief product called Quietus over the phone, and was offered some vague 'coupon' related upsells. I declined, and was very clear about it. Then I started getting those unauthorized $19.95 charges from UMG* EDG and UMG*MYAD.
I disputed the charges with the bank. The bank made me take it up with the source of the charges (UMG Services) over the phone. I kept telling UMG the charges were unauthorized, and I didn't want their products. They kept trying to sell me. "What if we reduce the price by 50%?" !!! UMG finally said they would refund me. They then proceeded to refund me only half of the charges. I disputed the charges again, and my bank (Chase) refunded me.
I discovered today that Chase reversed the debit dispute. UMG sent them paperwork saying that since I received the product (Quietus), that I authorized the charges. Now I have to wait 7 to 10 days for Chase to mail me this paperwork.
Quietus did absolutely nothing for my tinnitus by the way. Quietus is a scam.
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Missy Gusa
May 4, 2010
Unauthorized Charges on my credit card
For the last several months I have notice on my credit card billing that there were 2 charges in the amount of $14.95 = 29.90. At first I thought that it was something that my husband had ordered and I ignored it. Well last night he asked we got another credit card statement and he asked me what theses UMG charges were. I told him I had no idea. Again a total of $29.90 I have gone back into my records and I have been being charged $29.90 for the past 4 months. So I called this morning to inquire what was going on. NO EXPLATION GIVEN AND NO REFUND PERIOD!!!. I am so angry right now can not even believe that this is happening. PEOPLE THIS COMPANY UMG IS A SCAM. Better yet how in the heck did they get my credit card information???????? Please watch your bank statements!! THEY WILL GET YOU!!!
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Diana Odle
March 24, 2010
Un-Authorized Charges
I went to balance my checking account online as I usually do almost daily and found two (2) charges in the amount of $19.95 on my checking account, both of these charges were never authorized by myself nor my husband at anytime.
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june24
February 24, 2010
UMG Services
UMG Services has been placing UNAUTHORIZED charges on my account in the amount of $14.95 many times.
Please tell me how to stop this and prevent any further unauthorized charges.
Thanks.
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Davina Gabriel
February 13, 2010
unauthorized charges
This company charged my account for $19.95 even though I had never heard of them or signed up for any of its services. When I called them they told me that I had signed up for tech. support services from them when I placed an order for ink cartridges from 123 inkjets, although I know that I never signed up for any additional services.
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stevieg
January 28, 2010
i dont know what this is. i never signed up for umg
this has been happening now for three months and i never heard of this site
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sincin53
November 9, 2009
Swifle sweepers
I bought 2 swifle sweepers from this company for 60.00. The money was taken out of my account in the full amount. For 6 months now that company has continuolsy taken $19.95 out of my account! I never authorized the additional charges and want all that money put back into my account TODAY!
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S Rymer
September 24, 2009
Unauthorized bank account charge
Just checking my bank account and couldn't believe an unauthorized charge was pending for $14.95. So while investigating, found unbelievable amounts of folks having the same problem. I called my bank to see if I can BLOCK this company, but I can't and would have to change my Debit/Credit card completely - it would take about 2 weeks to get a new one - which of course we use all the time for gas, food etc. This is so annoying I'm hoping there would be a Class Action Law Suit against this company.
Sincerely, Shirlan Rymer
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phil gibson
September 16, 2009
I never bought anything throgh this company
recuring $1. payments
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cdishaw
August 10, 2009
withdrawl from my account
Called the bank for recent withdrawls and found that this company took money from my account without my permission. I will be calling them tomorrow to cancel any and all further transactions by UMG Services. I will also contact them by phone at 1800-653-6433 which the bank gave me yesterday. I may also notify Contact 6 of this scam and request my money be refunded by UMG Services.
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