I'm a small business owner and sole owner/employee.

At no time did the company contact me for its "services" or products. Mysterious, transactions in the amount of 49.95$ labelled UMG*MERCHANTTEC HSOLUT appeared every month.

According the the customer service rep, I had apparently joined my company following a telemarketing phone conversation. Funny part is, I've been in Japan for the period starting several months before this phone call occured... hmmm...

I have given them 72 hours to post credit, the customer service rep danced around trying to make excuses about his supervisor this or that.

Sounds like a scam on the massive scale to me.