UnbeatableSale.com

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Category: Business & Finances

Contact Information
195 Lehigh Ave Ste 5, Lakewood, New Jersey, United States

Phone number: (888) 657-8436
unbeatablesale.com

UnbeatableSale.com Reviews

iopt44 June 17, 2011
Price Scam, Shady business practice
Beware, don't buy from them. NO CANCELLATION POLICY+ 25% Restock fee (Just check their site policy). You are forced to buy it. Shady wesbite that tried to scam with bait and switch. Horrible customer services who yell at you, and refuse to even cooperate. I purchased a table from unbeatablesale.com at the advertising price of $150. The order total price at check out was $150 (including shipping price), but after I submit the order, the charge to my paypal account become $200. That was not the price I was informed when purchasing the item. I immediately contacted unbeatablesale.com right after the order through the provided email contact for customer service at [email protected] hoping to have the error corrected or the sale order cancel. The request did not received any response from unbeatablesale.com. I followed up with phone calls the next day to customer service department. The customer service representative refused to correct the price error, but I was assured that the order is cancelled. However, I later received an email notification of the shipment of the item despite my attempt to cancel it. I immediately tried to contact customer service for two more times to have this error corrected. However, my request was not addressed, all I was told is this request will be forward to another department. Now I am forced to receive the item without the full refund because unbeatablesale.com has been less than honest in its business practice and refused to acknowledge an error on its part. The unreasonable policies on unbeatablesale.com also stated that I will be charge with 25% restocking fee and shipping cost of the item for order cancellation. Together, these fee would accounted for almost 50% of the price of the item. I find it is unreasonable that I should be charged with these fee as a result of an error on the part of unbeatablesale.com that it refuses to address properly despite my numerous attempt to inform the company the problem with the order and resolving it in a reasonable manner. In total, I call them 5 times and nothing has changed, even after speaking to management level. Their reasoning was I should had pay attention, it's my fault for not reading through all of their policies pages and the fine print!!! Refuse to acknowledge the price error (claim that it was never that price on their site, even though I took a screen shot for them + Google Cache of the wesbsite has it at that price Amazon price is $50 lower, but they still say that's an impossible price). Basically they force you to buy their item. Even use shady tactics if you try to price match, they gonna claim little details like Amazon's title is different, the picture is from a different angle=> not the same product (even though Amazon list the exact same model number). One word, if you buy from them, prepare to call you bank to deal with the mess. "

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