I have been a resident in AIMCO owned apartment complex for several years. The company that bills my water and sewage usage is named ISTA. ISTA has a
meter and transmitter in each apartment so ISTA has the actual reading on a daily basis. But instead of using the meter reading that is transmitted to their office ISTA started estimating my apt. usage. The problem is ISTA's estimate is double and triple my actual usage. So I am charged two and three times more money that I should be paying.

I have called ISTA and complained and I have gone through the Canterbury Green Office but mostly I have been given the run around for the past four months. In the meantime, my monthly bill keeps coming and they are still estimating my usage and the amount of money they owe me in a credit is mounting.

If you rent an apartment and ISTA is your billing company I suggest that you read your own meter and verify that you are not being ripped of by ISTA and/or your apartment complex owners.