Software caused havoc and certainly did not boost performance

I purchased Uniblue's Powersuite software which includes: Registry Booster, Driver Updater and Speed Up My PC. The Driver Updater caused my computer to crash and I had to pay $130 to another company to wipe my computer and rebuild it. I contacted Uniblue via email which is the only way you can contact them, and they said I would receive a full refund, no problems. Within 2 days a "pending" credit showed on my bank account and it remained for 6 days. It has now dropped off without any actual credit being received. I contacted them via email and explained the situation and received this "After checking our records I can confirm that order 21536440 has been canceled and refunded. ". That's it. Do not do business with this company. Not only can you not call them, they only give virtual credit not actual credit for crashing your hard drive.

Bonjour,
J' ai payé une mise a jour de "DRIVE SCANNER" de RegisteryBooster et le Numéro de l'enregistremeny ne fonctionne pas (DS-G0603-3F066-7A532-02C90-C0B01-000G0) pouvez vous m'indiquer comment faire pour le faire fonctionner?

merci de votre attention
Michel Mc LEAN
Le Bourg
17500 St Hilaire du Bois
Tel: 05 46 48 37 63
Mail: [email protected]
Mon N° de commande: (Votre numéro de commande: 9029855)


cleverbridge AG - Brabanter Str. 2-4 - 50674 Cologne - Allemagne
Président du conseil de surveillance:
Dr. Michael Inhester
Comité de direction:
Christian Blume, Peter Blunck, Dr.
Oliver Breme, Martin Trzaskalik,
Craig Vodnik
Tribunal compétent pour la tenue du
registre de commerce: Tribunal
d’instance de Cologne / HRB 58900
Numéro d'indentification T.V.A.:
DE244822460
Numéro fiscal: /5803/3663
Informations bancaires:
Titulaire du compte: cleverbridge AG
RIB (Relevé d’identité bancaire):
17789000011055022800159
Nom de la banque: Deutsche Bank -
Agence Bancaire Paris
IBAN:
FR7617789000011055022800159
BIC (SWIFT): DEUTFRPPXXX
- 1 -
Michel McLEAN
17500 St Hilaire du Bois
France
FACTURE
.
Numéro de référence:
(à indiquer pour toute question)
9029855 Date de facturation: 26/12/2010
Numéro de facturation: AKD-7369306308
INFORMATIONS DE FACTURATION
.
# Nom du produit Livraison Prix
unitaire
Quantité Prix
1 DriverScanner 2010 Windows XP, Vista
and 7
33, 28 €
24, 95 €
1 33, 28 €
24, 95 €
Sous-total: 24, 95 €
T.V.A. (19%) sur 24, 95 €): 4, 74 €
Total: 29, 69 €
Sauf indication contraire, la date de livraison est identique à la date de facturation.
DÉTAILS DU PAIEMENT
.
Votre paiement par carte de crédit a été accepté. Veuillez noter que le débit sur votre carte de crédit figurera
sous le nom de "www.store.uniblue.com".

Lure people to their website for free help to speed up computer but morphs into a signup to pay for this service. I opted not to do this. Having been similarly burned once or twice like this in the past, I was able to recognize this plot and backed out, window by window. Howeever, they have left a uniblue window asking me to complete the process which I cannot get rid of, shows up whenever I turn on my computer and it slows down my boot-up.

ordereed two programs (register booster 2010 second powersuite2010)
however the 1st was on the second leaving me with two charges for same program


reference no 12698388---register booster2010
referenceno no 12698617 ---powersuite 2010