Unifirt promised us compative rates, good service and uniforms that were suitable for wearing in public. The uniforms were poorly cleaned and repaired and my employees were embarrased to wear the uniforms. Unifirst did nothing to correct the situation and instead, sued me for a contract for services that I never received. I would never hire this company again and it is my opinion that they created these contracts to misrepresent what services they will provide and sue you when you want to get out of the contract. Remember, before you sign a contract with Unifirst, call a lawyer. If you have already sign a contract and are having problems, call your lawyer before you try to terminate the contract.

I placed a large order with this company on October 15, 2010. I normally order all my uniforms from Aramark and I have never had a problem. To date I have not received my order. No one from the company keeps in touch with me. The only way I get information is if I call. It is ironic to me that this company is being featured on Undercover Boss this Sunday. I would like to be able to speak to the owner and tell him that his San Jose, CA operation is falling short in their customer service division. I will never use this company again and I will not recommend them to any of my business associates
Dawn Davis
Manager
Valley West Apartments
San Jose, CA