Union Plus Credit Card

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Category: Business & Finances

Contact Information
United States

unionpluscard.com

Union Plus Credit Card Reviews

credit card watchdog November 28, 2010

Horrible customer service

The customer service at Union Plus is awful. Two reps gave me bad info about sending payment, which led to missed payments and a bad credit report. I spoke to three managers who were extremely rude - they said the couldn't help because there were no recordings. They accused me of lying and gave me the generic complaint PO Box.
My interest rates also skyrocketed. Since I’m paying so much for this card, I would expect a better service.

Fry January 5, 2009

Unauthorized charges

In the mail today (12/1/08) - I received noticed that the EXISTING FIXED RATE BALANCE on my Union Plus/HSBC credit card is being changed to a very HIGH VARIABLE rate. This is despite my NEVER being late with a payment; and NEVER reaching the credit limit. What a scam! (I've only had the card for a few months - which leads me to believe that this company's plan is to lure people in - and then completely change the agreement on them!) Obviously - I am going to pay the balance off ASAP and never get credit from this company again!! I would recommend that you also not utilize its services - as this company cannot be trusted! So - when you get a mailing from them - don't trust it! Its a lie!