Unisa

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Category: Education

Contact Information
South Africa

Unisa Reviews

Pixie86 May 20, 2011
Waiting for certificate ... 5 years!!
In 2006, i enrolled for a short course in practical bookkeeping... at UNISA.

I payed the enrollment fees etc, and got my books.. perfect.

I never heard from them again with regards to a statement for the rest of the outstanding money and moved abroad and forgot about it. Then, 3 years ago i got a statement, paid it, and managed to get my results..

I've been trying and calling the Call Centre from abroad for a very long time now.. but cant manage to get someone to say if I can get my certificate or what else can i do since i did pay the outstanding amount of money.

Is there anyone that can advice me what to do? I cant get a job if i do not have the paper to prove i can do it...

Regards,

L Smit
student 71034757
[email protected]
Tillse February 9, 2011
Cannot give out name of a text book over the phone
I just called the Unisa press office to get a name of a text book for my manager, to be told by Achona (who I must add, like most Unisa staff seems to have a major attitude), that I need to give them my email address so they can email me the name of the book as it is company policy that they cannot give out information over the phone. I can understand that they cannot give me personal informationk, but for crying out loud, a name of a book. I have never had such pathetic service from a Academic Institute.
Sokan January 20, 2011
Cant add extra modules before closing date
The closing date for year module registration is end of March. Supplementary results get released between mid March and end March, but yet the addition of modules online closes end of Feb. This is completely illogical. Obviously students will want to register for more modules once they have received their supplementary results, and this is just unacceptable that we cannot do it before registration closing date. Unisa is supposed to provide us a service through MyUnisa, and this is just not happening.
Wotters January 20, 2011
Totally unacceptable registration service
I sent a complaint here on 19th February about having had no feedback on my registration for Hons Information Systems. I was assured my case was sent to the manager of the college and that is the last I heard from Unisa. How I wish they could give me an answer...even an answer that they dont wish to accept me as a continuing student would grant me such freedom. Surely this is totally unacceptable!
Mitrone January 20, 2011
No response to questions on course info
I emailed the education department from mid February about everyday to find out if I qualify for the PGCE. But I literally got NO reponse. I used THREE adresses that I got on the website and not ONE of them replied. How am I suppose to register in time if i do not even know i qualify for the course or yet not even get any reply from them. They **** even before I begun to study or even correspond with them.
Okilem January 17, 2011
No one had the consideration to contact me
I registered online for the 5 subjects I had to do for my first semester. Thinking everything was fine and waiting for my books to come I only receicved 1 subjects material. I went onto myUnisa and also saw that only 1 subject was showing there too. In contacting Unisa I was informed that 4 of my 5 subjects were second year subjects so therefore I could not do them. Unisa didnt have the decency to contact me and inform me about anything. They ACCEPTED MY PAYMENT for all 5 subjects but didnt bother letting me know of the mistake I made. So now I am only doing 1 subject for the semester and UNISA is sitting my the rest of my money.
Steerup January 13, 2011
Registration still not processed
My fiancé is studing her teaching degree through Unisa and this years registration has been a major problem. We registered her for 10 subjects this year and paid R5000 but she has not received any books or been registered yet for this year. Other people doing exactly the same subjects are already having to submit assignments but she has not even got her books! Unisa are very quick to take our money but extremely slow to deliver the goods! We paid in Jan and it is already March! We have phoned the call centre on many occations and after long waits on the line we are told that she has not been registered yet and there is a backlog and we must just be paitent. This is unacceptable Unisa! Get your house in order and do not take our money upfront if you cannot deliver in time!
C. Heroldt January 13, 2011
Registered & Paid in Full; No Correspondence
Like many others out there who have lodged complaints on websites like "Hello Peter", I am a seriously distressed Third - Year UNISA applicant.
I have completed two years of studies in the B.A. Health and Social Sciences with Specialization in Psychological Counseling course.
This year I received no registration material whatsoever from UNISA. Having struggled endlessly to reach anyone at Student Inquiries, I submitted a registration form to Student Affairs online, and have, to date, not received any confirmation thereof. I have also paid my full year's tuition fees, but couldn't find a single e-mail address on the University website to which I could forward my proof of payment. I have e-mailed every department. I'm really hoping that despite the fact that I also received no confirmation of my payment, my student number (45732191) added as Reference will give someone the brainspark to act before my first assignments are due, or I will be taking legal action against the University.
Gillone January 11, 2011
UNISA hasn't delivered my books to study
I am in my 3rd year, psychology and communication science, studying correspondence via UNISA.

I registered in December for all my subjects and now it is the end of February and I still haven't received any of my books. I am almost half way through my first semester and I am still sitting without books. I got portfolio assignments and other essay assignments due in 10 days time, and I cannot do anything without the books and one lecturer won't give me an extension.

I have phoned 5 times about the books and each time they tell me they will put a matter of emergency on the delivery, but still nothing. Apparently the books were out of print, however everybody else in my class has their studying material.

I cannot pass the upcoming modules without these books, and I am at a learning disadvantage and UNISA is doing nothing about it.
Croodave January 10, 2011
I registered with UNISA last year and never received my study material
I registered with UNISA last year and never received my study material. I called, I emailed all in vain. Basically I paid for a service which was never rendered.

I want to register again this year, is it possible to use the for registration which I paid last year?

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