I have proof in the form of a letter from Unisa, Parow that I registered before the closing date for registration and made full payment for the registration. I have been following up the said registration telephonically every week, sometimes twice a week to be told that I must just be patient they have a huge backlog of registrations. I have now received an email stating that they regret to inform that all documentation was received after registration had closed. This is not correct. They now want me to submit registration again before the 4th of March for the second semester. This service is unacceptable!

It seems like the only way to get a reaction from UNISA, is to complain. Now I'm a very easy going guy, who rarely complains about anything, but this is ridiculous! I have applied for a special examination because I had recieved my course material late (becuase of the postal strike...) I have 2 weeks left, to complete six more chapters, and then revise and study for an exam on the 30th of October.

I have followed the services and procedures as stated in the manual, and got the full red-tape run-around. I sent an e-mail to the exam dept stating my case, as Im under severe pressure to get the work done in time for my exam. I dont feel like I'm learning anything because I'm trying to get all the work done in time, so that I can actually write.

I am sick and tired of being kept in the dark about MY FUTURE! This is my life that they are messing with. They have no idea what I am going through with stressing for the exam. Now I cant even request the weeks' study leave that they said I should take, because I am umncertain about actually writing the exam.

I failed my FINVRAJ exam in January 2009. It’s an honours exam. I got a remark only to obtain 2 % more. The thing is that I studied extremely hard for this exam and I got an average of 80% on my 4 assignments, but when I got my exam transcript back, I saw that they would mark the first part and last past of the answer correct, and give incorrect marks for the middle part of the answer. When I tried to contact the lecturers, after dozens of emails, as to why they marked answers like this: I got no response at all not even trying to give me advice. AND I am not the only one. On the discussion forum on UNISA online there are several students who complain about the exact same problems AND that they also do not get answers back from the lecturers. I need and want assistance, because I want to pass, but what do you do when you are ignored by your lecturers? Please UNISA - help the FINVRAJ students?!