I recently had united air temp out to my home to fix my ac, what i got was a disgusting, smelly technician who had no care for my furniture and carpet. He just walked in like it was his own home and dragged dirt filth on my carpet. Aside from his lack of appearence professionalism, he was speaking very forward and unappropriate to me which made me very uncomfortable. I saw him from the window standing by the ac spitting tobacco every 5 seconds and it was just disgusting and very unprofessinal. I went out to tell him to not spit in my yard, he yelled back "its a free country, you want your ac fixed or not." So I told him to leave and that I was filing a complaint to his manager. I WILL NEVER USE UNITED AIR TEMP AGAIN!!! I have friends who also used them and found them to be very unprofessional and very expensive.

I have an AC/Heating and Pumbling contract with United Air Temp. I have spent many dollars always doing what ever is recommended by the technician. However, now because of a very rude and unresponsive pumbling manager (Jerry) at the Springfield Office i will be cancelling both of muy service contracts with United Air Temp. I scheduled two appointment for annual service, stay home from work to accomodate United Air Temps very restrictive schedule. When the AC/Heating Tech showed he said he would be doing both services...When he left he said i would need to reschedule another appointment with the pumbler because i had a leaking sprayer head on the kitchen faucet. I scheduled another appointment, stayed home from work for the plumbre to come and fix the problem. When the plumber arrived he said he need to order a new sprayer head and i would need to schedule another appointment when the sprayer head came in. Several weeks later United Temp called to inquire about thje satification of the service i told them i was still waiting for the job to be completed. Receptionist said they would get back with me...never did. Several more weeks went by and United Air Temp called to schedukle another appointment to deliver the sprayer head. I suggested that they drop it off at the door and i would screw it into the hose. It turned out be the wrong part. The male screw on the sprayer smaller tah what is on the hose. I called (always get voice mail) left a message...no body ever called me back. Now today several month from original service call i got a call asking how the service was on the completed job. When I explained that work had not stillbeen completed i was told to schedule another appointment. At this time i asked to speak to the Service Manager. A male got on the phone siad his name was Jerry. He told me i needed to schedule another appointment to allow the technicial to come again and get the correct part number and they would order the part and i would then need to schedule another appointment to get it installed. I told him i would appreciate if United Air Temp could come after 5 PM or on Saturday that way i would not need to take off an additional two day off work in additition the 3 already taken..this would be a total of $2500.00 lost wages. I would assume that my request is reassonable since it will take 5 visits to replace a simple spray head. I would certaintly appreciate a response to my inquire. It could possibly change my mind about canceling my two contract .. Jerry at United temp could care less...You should check out this manager ..he is driving business away. My telephone number is 703-692-5127