United Auto Credit
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Category: Business & Finances
Contact Information Kansas, United States
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United Auto Credit Reviews
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johndeere2204
May 13, 2011
lack of communication
Years ago (2005)when I was 19 I got a loan through UAC for a little over 10k. Tags and taxes was suppose to be added into the loan and they told me it would be but in the end it wasnt. I was never able to get the truck in my name due to lack of funds. about 6 months after I got the truck i lost my job and moved. Advised them I would do a voluntary surrender of the truck. They faxed me paperwork to sign but after reading it they wanted me to start paying on the amount due every month right away. They wanted me to pay more than my monthly payments at that. If i cant pay my monthly payments why would i give them my truck and pay them more every month. I got an attorny and he called them, talked to them and they called him an asshole and hung up on him. They repoed my truck and sold it. Since than I have not received one letter or phone call from them. A few years ago I checked my credit reports and since they sold my truck they have been charging me almost $200 a month for non-payment. I think as of right now my credit reports say i owe almost 17k. Its the only negative thing on my credit report and I have tried calling for the past 2 years and get directed to a voicemail where no one EVER calls me back. They branch I origanially went to closed. Now im calling 800 numbers and getting the run around. Im now in the process of speaking to another attorney to see my options. Does anyone have any suggestions?
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courtney jones
April 29, 2011
ignorance/harrassment
DO NOT USE THIS LOAN COMPANY!!! They are the most ignorant disrespectful assholes I've ever had to deal with. My place of employment burnt down I called them immediatley, supplied all the info they needed. Now months later there is no notes in the computer all the time, you ask to speak to a manager and they say none are available. They way the employees cuss at you is horrible!! They even went as far as to call my parents neighbor who live 30 minutes from me and I barely know, I never gave them as a reference. When I asked them about it, the response was o we just go through the phone book and pick out names. Karma will get you!!!
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uacSucks
October 28, 2010
Harassament
YES UAC CALLS AND CALLS THEY DON'T WORK WITH YOU LIKE OTHER PEOPLE THEY JUST WANT THEY MONEY I WANT A REFUND FOR MY CAR NOW!!! THEY ARE HORRIBLE THEY WILL MAKE YOUR BLOOD PRESSURE GO UP WITH ALL THE CALLS I BEEN PAYING FOR THIS CAR FROM CARHOP ALMOST A YEAR AND IT BREAKS DOWN EVERY 5MINS THERE CARS ARE A PIECE OF SHIT AND UAC ACT LIKE THEY CANT WAIT ON THERE PAYMENT FROM ME THEY ARE GOING TO GET THEY MONEY BUT WHY PAY FOR A CAR THAT BREAKS DOWN BUT I MAKE MY PAYMENTS AND STILL PAY FOR PARTS FOR THIS PIECE OF SHIT CAR THAT GETS ME TO POINT A TO POINT B I JUST WANT 3THOUSAND DOLLARS BACK AND THEY CAN KEEP IT AND KISS MY ASS PEOPLE PEOPL PEOPLE IF YOU GET A CAR FROM CARHOP OR A LOAN FROM UAC DON'T DO IT CAUSE THEY WILL MESS UP YOU LIVES!!!1
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Heathercanuck
May 11, 2010
Calls to non customers
I am married to someone who used to be married (20 yrs ago) to someone whose debt to United auto credit is now in collections. I don't know how they tracked me down since I have never met my husband's ex-wife who is the person they are looking for and we don't know where she is either. I am being contacted every 1-2 weeks for 6 months now after calling them back repeatedly to ask them to stop calling me because I don't know this woman and have never even met her. I have done some research and for those of you who wish to file a complaint here is some info you may find helpful:
To report an alleged violation of your rights and file a complaint against a debt collector, start by contacting your state’s attorney general. If your state has its own laws (in addition to federal debt collection laws) governing collection procedures, your attorney general’s office will know.
You can also contact the Federal Trade Commission (FTC) and file a complaint. The FTC does not resolve problems; it records complaints, and looks for patterns and trends about a particular business.
To file a complaint with the FTC about a debt collector’s practices, write to:
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
You can also file a complaint online in English, or En Español, or, call the FTC’s toll-free helpline at 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261.
There is no federal license or registration required for collection agencies. However, in some states debt collectors must register or apply for a state license. Licensing requirements vary from state to state. Many states also require collection agencies to be bonded. In some states, such as California, there may have been prior requirements for licensing of collectors, resulting in state regulations being retained on the books of the state even after the regulatory agency has been disbanded. These regulations may provide additional details and support for legal arguments of what is considered proper. To learn more about the licensing and bonding requirements for collection agencies operating in your state, link to your state's collection law through Attachment A, www.privacyrights.org/fs/fs27plus.htm. If your state is not listed, contact your state's attorney general through the National Association of Attorneys General web site, www.naag.org.
You may also contact your state's consumer protection office through the federal government's Consumer Action web site, www.consumeraction.gov/state.shtml.
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srfoley
March 22, 2010
Errenous info on Experian Credit Report
I discovered last Fri (3-19-'10) that United Auto Credit has me, on the Experian Credit Report, as having my '06 Suzuki repossed & I owed $7, 000+. The car was totally pd-off by my ins. co. & I even received a check for over $1, 000 fr UAC. This has been ruining my credit. This accident occured June of '08 & UAC has greatly blemished my ability to get a loan-for anything.
I ask that UAC contact me & settle this error. I am told also-it's illegal for UAC to have repossessed my car. My payments & ins. were current. I am having diffucility finding UAC's phone # but this is 2nd writing of problem.
Mabe UAC would like 2 buy me a new car? Instead of a lawsuit?
Seems appropiate.
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Galen_Richards
December 4, 2009
Theives
My wife got a 2006 Saturn Vue through United Auto credit. She payed on time every single month for two years. The vehicle was totalled in an accident, and as most know that have had accidents, insurance only pays the actual cash value of the vehicle(acv). Well I had a buyer worked out for the salvage title and I would have been able to pay the vehicle entirely off. United Auto Credit said it would take weeks to get a title. Well I have worked in the car sales industry for years and I have never heard of any dealer being willing to wait a few weeks for their title. I know a loan company will not give you a title until they get their white slip so they ask you to trust them but they don't want to trust you ha. They said they are just going to take the insurances money and do it either as a charge off or as a repo. If they do it as a repo I have every intention of suing United Auto Credit because she has never been 30 days behind on a payment, in fact she has always been on time.
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josie ochoa
July 21, 2009
harrassment
Their employees harrass, are rude and call at my employment. Given that my place of employment has cut down on my working hours I have had to make my car payment late and they keep harassing and being sarcastic. Their method of collection is so unprofessional, they lie and don't keep their commitment.
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Mandy B
July 8, 2009
Harrassment
I got a loan with United Auto Credit a couple of years ago. Since then this company has made my life HELL! They have harassed and embarrassed me on numerous occasions! They have demeaned me and my character. They have lied to me about an extension! They call before payment is due! They call everyone I have ever known and demand that they contact me and then tell them I don't pay my bills! They have demanded that my neighbors, that don't even know me, come knock on my door! They tell them that I am not paying my payments and that they need to come knock on my door! They have sent people to take photos of my car! I called to tell them I was going to be about three days late and they told me to just bring my car back right now and they don't want to do business with me! They have cursed at me! Yelled at me! Threatened me! Been Rude! Unrelenting! Passionateness! Just straight FREAKS!
I heard they are not doing loans any more!!! YAY But that they are still doing collections on the already open loans. Is this true? These people deserve to be burned. Can some one tell me if there is any way to get out of paying them without a repo??? These people have been well compensated for the harassment that they have put me through!!! Please let me know? Mandy [email protected]
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Nancy
March 3, 2009
False Reporting to Credit Bureau
Afew years ago I too had a horrible experience with United Auto Credit and it is still haunting me. In Dec. '06 the day after the payment was due they sent the repo man to my job and took my vehicle out of the parking lot. As I lived 35 miles from work this caused me quite a hardship. Two days later I got the vehicle back but they required almost a triple payment and a huge towing and storage fee. When my husband and I went to the repo man's lot to get the vehicle he was rude and sarcastic and he demanded another $165. in cash. He and my husband got into it and then he wasn't going to let us have the vehicle at all. We finally got out of there and 4 mths. later the vehicle was in a total loss accident. My insurance company paid it off and I moved out of that state. When I tried to buy another vehicle my credit shows a balance of $250 with you guessed it-United auto credit. Also they have repo listed Dec, Jan, Feb, March, April, May and every month after that. When I called them they said my account was paid. When I told them what was on my credit they said it wasn't their problem. Two years later and I still can't get a car loan because of those bastards!!! They are the worst. If they were the only ones to offer me a loan I would turn it down. Don't use them.
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Michelle
February 14, 2009
Harrassment
I bought a car in May 2007 and was financed by United Auto Credit. This is the first car I ever bought that was financed. If I knew then what I know now, I would have bought a used car and been done with it. For the first year I paid all my car payment on time or before the due date. Even though I was always on time, they called a week before the payment was due to "make sure" I was going to pay on time. I understood the first few months because it was a new loan but eventually I personally went in and told the office manager that I did not want any phone calls from them unless I was late. Everything was ok at first. In April of 2008 I was late the first time and started getting a taste of really how nasty they are. Anytime that I have been late with this company, they have not only called my references but anybody that I have ever been in contact with. They even had someone call me and pretend it was someone that had met me at the mall and he asked me on a date. Said we met a while ago and he had misplaced my phone number and just found it. Said if I would meet him I would remember him. I didn't fall for that. They called a friend of mine, her grandmother, her grandfathers cell phone, her mother (which I have never met), an ex boyfriend of mine, my ex employer, my mother, my brother, my stepfather, my sister (none of which were listed as a reference). They have told all of these people that I am behind on my car payment and that I have them listed as a reference which was a lie. They continue to harass my friends and family members calling each multiple times a day. I have made payment arrangements with this company only to find that they lie and had scheduled to repo the car on the day the payment was supposed to be made and were attempting to pick it up (even though arrangement had been made).I also received and email that states "even if I make a payment, am I prepared to look over my shoulder every time I am late." This is the worst company I have ever heard of and I have contacted an attorney about the continued harassment and the giving out of my personal information. Anyone who is interested in being a part of this law suit having similar experience please contact me at [email protected]. I would love to make sure this horrible company gets shut down before it gets too many more victims.
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