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January 21, 2008
Shady practices!
Whatever you have to do to avoid using this company, you should do it! This type of company should be illegal. They don't want your payments! They want your car! The first time you are late they Reposes it! No matter how your payment history is. No matter what your reasons for hardship. This subprime financing crisis is just another way for the government to ensure that poor people stay poor. UNITED AUTO CREDIT SHOULD BE STOPPED. DO NOT... I REPEAT DO NOT USE THIS COMPANY THEY ARE SO SHADY AND FOCUSED ON GETTING YOUR CAR IT IS ALMOST A GUARANTEE THEY WILL FIND A REASON TO REPOSES.
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November 26, 2007
Car Payment
I haven't been late on one car payment....not ONE! I've been paying this car loan for 4 years! I just recently got into a financial bind. I contacted the office today to inform them that I would be making this payment on my next payday, which is a week and a half away, only to be treated like shit! The teo ladies that I spoke with, Lillian and Sherry (manager) talked to me like I was complete scum. Sherry told that I needed to have my priorities in order! BITCH!!! I explained to her that I was moving and that was part of what put me in a financial bind. She said that I chose to move ( which I did not) and that I should have put some moving money back for the car payment! How rude are these people?!?! This is ridiculous. DO NOT USE THIS COMPANY....you will regret it. I promise you that...
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May 30, 2007
Breach of agreement
WHATEVER YOU DO, DO NOT USE UNITED AUTO CREDIT, EVER!!!
I made, well my wife made that mistake last year and used them to purchase a van. The saying is true, if it is too good to be true it usually is. From day one I knew it was a nightmare waiting to happen. First of all they NEVER sent us a payment book and never sent receipts for payments either. Pretty classy company huh? When asked about a payment book, the person always had a smartaleck remark to make, "we don't use payment books Mr so and so". Give me a break.
After a financial hardship we became late on ONE payment. Then the next payment came up and my wife CONTACTED them and advised David of the situation. David advised my wife that it would be ok to make the payment on our next pay period. My wife asked for a written agreement, but David ASSURED her that everything would be fine to just send the payment via money gram.
Wed. morning 5-29-07, one day before the paychecks hit the bank, our car was REPO'ED!!! Calls to United Auto Credit and the person named Michelle was like talking to a 2 year old, Mr this and Mr that. Asked to speak to a Manager and got some kid named Drew. Drew didn't know his plam from the back of his hand.
Finally got to talk to David and he DENIED the conversation with my wife. We are going to get phone records from the phone company because it is long distance to call them. David advised that he never received any phone calls from us.
If you want to save a lot of heart ache and misery I suggest not doing business with United Auto Credit at all. This business is so shady that they don't have a website nor will talk to you in person, only over the phone. The Birmingham, AL office has had so many rip-off that they have changed their addresses and use PO Box's now.
A company that will not return phone calls, will not send a payment book on a loan on a vehicle, will not stand by promises made by loan officers and supervisors is not one you want to deal with.
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