United Furniture Industries

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Category: Home & Garden

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United Furniture Industries Reviews

sher_bear_30 April 8, 2011

defect in cuddler recliner

We bought the recliner from Big Lots about year and half ago. The handle broke on ours also. I agree on the automated hell. First tried to look for replacement parts for that specific chair but no such luck. Found a website that does replacement parts for those types of recliners. It is http://www.jmupholstery.us for $29.99. Trying to see what Big Lots says but will probably buy from the website.

lynnlaw April 9, 2009

defect in cuddler recliner?

The "pull" to recline my chair broke. It is just over a year old. In trying to get a replacement part, I encountered much "automated hell".
Tried to get to an operator...that does NOT happen. Finally got someone by just pushing buttons to guess at a name.
Supposed to get a call back.

This is not a good mechanism on this chair. It broke much to easily and MUCH too soon.