United Furniture

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Category: Home & Garden

Contact Information
West End, Edmonton, Alberta, Canada

www.ufw.com

United Furniture Reviews

djohn July 13, 2010
Reneged on deal
We (me, wife and daughter-17 yr old) bought a pub set dinning room table and two chairs. Sold to us as a package. Was delivered without the two chairs. I called the salesman and he said it was a mistake and would have them sent. He called back later that day and said he made a mistake and the chairs were not part of the deal. We ended up having to pay an extra $200 to get the two chairs delivered. Slim is what United Furniture is. Deceitful. They don't care. Manager would not budge. Despicable company. Do not deal with them as they are dishonest and don't care. I will take them to small claims court on principle.
January 7, 2008
Refused to change the receipt to my name
I went into United Furniture in Edmonton to purchase a brown leather sofa and 2 chairs. I purchase them and they were shipped to my home in High Level via Rainbow Transport. The lady that filled in my receipt and accepted my cash payment for the items was too lazy to fill in my name and information. As my daughter Kandice had purchased items there in the recent past she stuck my cash receipt under her name. I did not realize this till after I got back home and when I contacted United furniture they refused to change the receipt to my name. the receipt is of no use to me in someone else's name. I needed it replaced and did not get the call returns I was promised for the next year and a half. also when I purchased the sofa and chair ( at a cost of over $4,000) the brick warehouse who is directly affiliated with United Furniture had a special on that gave you a 42 inch flatscreen t.v. with the purchase of their leather furniture. United furniture did not inform me of this sale and would not consider taking back the item so that I could take advantage of the better offer. I feel like I was royally ripped off and will never purchase another item from the brick or United furniture. I still want my receipts though, I need them for my records. I purchased through the United Furniture outlet on the West End of Edmonton, anyone know where else I could go with my complaint? B. Croy

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