Okay 1st things 1st I tried calling them for over a week till they finally called me back, just to tell me the jewelry I sent 2 weeks ago still has not shown up. After that I had to wait an extra 4 days when I finally looked online and their offer was $o.62, I was okay with that, until I went to a pawn shop when I got them back to see if I should have just let them keep it. Glad I didn't because I got $120.00 from the pawn shop. .62 cents and $120.00 is a HUGE price difference, so users beware do some research before going with this company or any other company.