I was, too, at United Laser Clinics. My treatment is unfinished, and I have more hair than when I started the treatment (due to the shaving of the area treated, face in my case). I am filing complaint with Attorney General. Is there anything else I can do?

I wish I had read all of the complaints before I signed a contract with this company. I signed a contract about two months ago. They were very pushy but I knew I wanted to have laser hair removal done so I signed and paid in full. I too was contacting Michelle. When I was attempting to schedule an appointment the phone number was disconnected and the website gone. I was very angry so I too called my credit card company. They have credited some of my money however I purchased the product based upon the 3 year guarantee. I would have never paid a dime without it so I should receive a full refund. Anyway after some research I found that the clinics closed but there was a new clinic there- Renew Cosmetic Spa of Carmel with a new number 18885273714. So I called the number and the receptionist told me that Renew Spa would honor the contract but I had already filed my claim with my card company. I asked how would clients know of this contract change and she stated that they sent all information out to effected clients. I didn't receive any thing either but she said they would still honor my contract.

I was suspicious that United laser clinics simply changed their name to renew spa but when I looked up the numbers using the better business bureau. I found that United laser clinic is owned by David Hood and Michelle Droulos. They have an F rating from the BBB.

I could not find any information on Renew Cosmestic Spa so I used the number 18885273714 to find information. I did find that this company started in Springfield Missouri owned by Melissa Gilmertin and actually has an A rating by the BBB. There membership expired 5/14/2009.

I don't believe they are the same company but I have to say that I don't trust anyone in this business right now. But it is true that they (Renew Cosmetic Spa of Carmel) stated that they are honoring the contracts of United laser clinics. I just wish I had found out another way.

I want Michelle in jail. She lied about the doctor next door taking up her obligations. The "doctor next door" has been asking repeatedly, for parts taken from "THEIR" laser by ULC, making the unit useless. ULC also allegedly owes THEM money too! I'm interested in starting a class action suit if there isn't one. Contact me at [email protected].

I have talked to Doctor Thors' office twice in the past couple weeks, and have the number, but trust me, you'll just be wasting your time and theirs. They claim to just be MORE victims too. I volunteered to help them in court if they need, and will gladly add your names to the list.

And yes, they kept trying to sell me new packages right up to the end.