Matthew Sherman of United Lift Truck sold us a used order picker (a type of lift truck for a warehouse). We agreed on a price and gave him a deposit.
He never owned the truck, but supposedly had it sourced. However, he never got the truck (never tried to get it, we found out the source of the equipment).
He had endless excuses, and basically just took our money. He has promised 20 times he'd mail us a check back. He's just a liar and a crook. Don't have anything to do with him.