After making payment arrangements with this company, I paid them what I was told I owed. They are now harassing me and telling me I owe them more.
I have paid this company $4141.00 to date. The original debt was $3968.00. This company has reported this debt to Experian as "paid in full/closed". As of now, they claim I owe them another $253.00. When they call me, they harass and threaten me, fail to identify themselves as debt collectors, then proceed to repeatedly hang up on me when I request an itemized billing and payment history. I have told them they are no longer authorized to withdraw any money from my bank account. They have told me they will take money from my account if they want. I have not been able to verify the amount to which they claim I still owe. As of today, United Recovery Group Inc. has "turned over" my account to "SRL and Associates". Upon investigation of said "SRL and Associates", they reside in the same office as United Recovery Group Inc. and are not a registered business in the State of Utah. Upon my account being "turned over" to "SRL and Associates", my alleged balance has escalated to $453.00.
It amazes me that this company is still allowed to do business in Utah, or anywhere for that matter. They have an "F" on the BBB website for numerous similar, if not identical complaints.
http://www.bbb.org/utah/business-reviews/collection-agencies/united-recovery-group-in-draper-ut-22168899
They have also been on "Get Gephardt". What a company to be proud of!
http://connect2utah.com/content/gephardt/story/?cid=74842
Beware of anyone from this company: Mel, Benji, Rob, Jerimiah
Take your case to court instead of falling into the trap I did!
BTW: "SRL and Associates", the company that isn't even registered to do business in Utah has got an "F" too!
http://www.bbb.org/utah/business-reviews/collection-agencies/srl-and-associates-in-draper-ut-22235091