You would have to be insane to hire this firm! I just got back from Small Claims Court (12/09/2009) trying to get back monies that I had to expend due to the lies and perjuries of one of their agents, a security guard, who lied to the police to have me arrested and charged with harassment. His lies were so overt and obvious (backed by a video tape of the events he swore were true to the Court, but which were obvious lies on the tape) that I was found not guilty after a 2-day trial. However, this matter stretched out over 18 months, causing me enormous aggravation. The company knew the guard was a liar and a psychopath but did nothing at all to stop his actions, provided no competent training to him and failed miserably to provide oversight and guidance. When I phoned United to complain, I found the phone number provided by one of the managers was not his number (never heard of him), that the email address he provided was not valid, and furthermore, his name changes from first-to-last and back again when he gives it out. The company, United Security Services, Inc. has repeatedly failed to enforce the Rules and Regulations of our Condo Association, despite numerous complaints to the Association. They also fail to show up for scheduled job times. Other employees also lie on a regular basis, despite being sworn to tell the truth. When I attempted to get back the several thousand dollars that I had expended to hire an attorney to defend myself against their employee, I overheard another person libeling me concerning my dealings with United and the owner of United, who was present, did nothing to contradict this libel even though she (the owner) knew the accusations were false (if the owner bothered to read the various Incidence Reports generated by her employees). Finally, two days ago (05/20/2010) the Board of Directors of our Condo Association summarily fired United Security, for reasons I am not privy to, but not soon enough for me.