Moved 4 wks ago to new home, filled out all the appropriate change of address forms and rec'd confirmation from PO for same. Not only are we NOT recieving any forwarded mail, but birthday gifts for grandchild mailed via USPS to NEW address when tracked indicate "attempt to deliver" and then "delivered". There was NO attempt to deliver, no notification of ATTEMPT to deliver and when I called to speak to an postal employee at our new post office I was told that the problem should be addressed to our OLD address. When I reiterated that the PKGS (one from Amazon & one from a friend) were sent via USPS to NEW address and were not forwarded she insisted my issue was with my OLD post office. Are these folks so over worked, under appreciated and under paid that they really have no interest in being of service and are we just left with at rock bottom the reality that our packages have been ripped off by a USPS employee and I can't trust these civil servants at ALL???? We have no recourse do we? We are just left at there mercy and oh well - it's your word against ours - I say we never rec'd merchandise and you say it was delivered. WOW ...

I mailed my husband a computer and carrying case from Austin TX to North Hollywood CA with a return receipt, Signature requested and insured for $400. When I called my husband a few days later to see if he got it, he said no. I said well on the website it said it was delivered so check around the office and see if anyone got it. He never got it and so I called the NH Post Office and got three different stories they said that Willie delivered it and then scanned the package 2 hours later, that Willie forgot what he did with it and that oh yeah, he delivered it but forgot to get a signature. George acknowledged that Willie never delivered it to the correct place or that he "misdelivered it". So for the past 8 months I've been filing claims to both the North Hollywood Post Office and the one where one is suppose to file the claim in Missouri. The NH PO sent it 3 times I sent it three times and each time they said they never got it. I called 6 or 7 times and they never give you the same incident number so there is no "record" of what has been going on with any claim. Finally after 8 months I fax it to Tammy and she forwards it on. A couple of days later I get a letter from St.Louis MO that says after their investigation they see it was delivered and I have no Claim. Their investigation was to look at the USPS website that said it was delivered. Big investigation! I did that and the NHPO even acknowledged that it didn't get delivered and to file a claim. I said where is the signature that is required for insured and return receipt and they said we don't know, Willie doesn't either...It has been the most frustrating experience I have ever been through and there is no number you can call to get a resolution. Boy Two cheers for our Federal Gov't employees. No wonder it's such a mess in Washington! I guess I'll go to court. What a bunch of lugheads and I'm paying them to act this way! Jeez.

We got a box at the UPS store for our mail over a year ago..Everything went along fine til all of a sudden we were told by our post office that the STE was not to be used anymore. EVERYONE has to change there address to PMB... We have incountered lots of problems having it all changed, some places don't have a PMB box to type in, or pull down box. Also this has caused a lot of problems for people that have letterhead, envelopes, address labels etc., , , and now we got notice that if it isn't changed within 2 more months, the mail won't be delivered, this is uncalled for..and wonder if its all over the US or only in our state? We are out of town a lot and not sure if we have covered all of the bases to have EVERYTHING changed. and now with the holidays coming up. Lots of people only get mail from certain people at that time of year, so now all there x-mas cards etc. will not be sent? We are just wondering why there has to be more problems for people..

The post office has decided that we no longer live at our current address. My daughter moved from our home to a different city over a year ago and is now receiving our mail at her current address. It seems the post office only looks at the last name that we share and not the first names on the mail. When she kept repeatedly getting the mail she called to stop any forwarding of her mail since the post office can not distinguish between her name and ours. Since she has done this it has gotten even worse, she is now getting most our mail and some of our creditors have taken it upon themselves to change our address even though we have not moved or changed our name. Even our local bank has gotten into the act sending our private banking business to her. How can we get this mess to stop?

I have been receiving mail for a former tenant that was forced to move out of my home due to extenuating circumstances. She has obviously been using my address for any junk mail or other companies that she has been frequenting to harrass me by receiving her mail. I NEED IT TO STOP. She no longer legally resides at my address and somebody at the Post Office needs to send it back or forward to any new address that she would have put on file (if any). How do I make it stop permanently? I DO NOT want to see her name on anything coming to my house. It's MY HOME and I would like the right to enjoy it without seeing her name or mail coming to my adress anymore!