On the day my payment was due I called to share with Unitrin that my paycheck would post in my account at midnight. The representative was great. He said that he would notate in my account that I was making a payment at midnight. I stayed up and did so. Two days later I received a cancelation of policy notice. I called to ask what happened and the representative read to me the notation with no explanation why it was canceled. To add insult to injury I received less then half of the payment I made. In addition I noticed that they posted the payment for 2 days after the payment was sent when I have the original page showing when I made the payment.

This company is very unprofessional and there seems to be a lack of communication with the departments. I would caution anyone from using this company no matter how competitive their rates seem to be. The true cost of doing business with this company is hidden under the surface.