Universal Fun Pass

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Category: Travel

Contact Information
United States

universalfunpass.com

Universal Fun Pass Reviews

Joan Sanders October 19, 2009
unable to contact them
I purchase a package of Hotel accommodations on Dec.31/08. I spoke to a repersentive in June 2009 to make reservations but was told I could only make 90 days in advance . I tried phoning today but the number now is Universal Adventure with a recording to leave my name and phone number and confirmation # and so far they have not returned my call. I am wondering if this is a scam?
alain girard August 12, 2009
never got anything
i have never received anything from them and i was supposed to have won
a free holliday in universal studio, and i was supposed to get a confirmation by e-mail and mail, and this happened in the winter they took from my credit card close to 500.00dollars i 've wanted to cancel but i never got the contract and it went off my mind so i wan to know what 'shappenning with all this?
[email protected]
Robert March 8, 2009
Fraud and cheating
On the 10th of January 2009 at approximately 7:30 pm GMT I received a telephone call from a woman claiming to be called Varsy working for Universal Fun Pass. I was particularly tired from a very stressful day at work and was thrilled to hear that I had 'won' a holiday to Florida.

Varsy told me at great speed that I had won a free holiday to Orlando for 5 days and 4 nights with two passes for Universal Studios but also that I would be going to Daytona Beach for 5 days and 4 nights with a casino cruise thrown in.

All the time she kept asking if I was excited and thrilled to be the proud winner fo this holiday. Of course I was. I haven't been on holiday since 2006! Plus she told me we would also be going to the Bahamas for 4 days and 3 nights! Again the questions of are you excited etc etc. Then she practically shouts that I can take two other people free of charge.

These people are very skilled in bamboozling you, convincing you that every word they say is true. I was so thrilled to have won a 'free' holiday that I found myself agreeing to hand over my Visa details. I had no clue what was happening as I was completely drawn in by Varsy, her rapid speech and thoroughly convincing tone.

I ended up paying $398 because my visa debit card would not authorize anymore, if it had I would have lost $798 Varsy had said that I could pay the rest in $50 installments. I was confused at this point because I was still under the impression this was a free holiday and I was incredibly tired which allowed me to be completely thrown by her skill.

The next day I realized what had happened to me and I called back to ask for a refund as the money had been obtained through fraudulent means. I was told in no uncertain terms that I had agreed to a non refundable payment. Why I asked was I paying for a free holiday?

The woman, Tanya, called my bank and we both spoke to the customer services helpline. She insisted that I had agreed to a nonrefundable sum and my bank refused to speak when she was on the phone. She put the phone down cutting us all off. I spoke again to my bank who said that because I had willingly given over my details despite feeling that they had been fraudulently acquired, refused to demand the money back from Universal Fun Pass.

I feel completely violated and will never trust another internet holiday site again. Nor will I ever pass on my details to anyone whom I haven't met in person.

I would like to warn people of this company they are exceptionally skilled scam artists who will take your money and run. They know all the regulations for Visa and the chances of you being ripped off is huge.
Lexy January 19, 2009
Phone Scam
December 27, 2008 I got a call saying 'won' a FREE trip to Orlando Florida for 3 days and 2 nights from "Molly (5108)". Then proceeded to say that I also won another trip to Daytona Florida for 3 days and nights as well. She then asks me if this sounds good I quickly respond and then she says I won another trip to Cancun Mexico for 5 days and 4 nights.

She was a very fast talker and didn't let me think about anything that was being said! It was quite overwhelming and she kept saying how excited I must be to win this free trip!

Then says that I have to pay a registration fee for each adult of $249. And then asks for my visa expiration date. She said she had my visa there on file and all I needed to do to confirm this vacation was to give her the expiration number and it was all mine. I asked how she had my visa number and she replied that they were partners with the visa company. I asked her why I have to give her a credit card # if the trip was free? She just said it was a registration fee and began to tell me over again what all the 3 vacations were and what was involved. She says 'don't you want to go away'. I ended up giving her my expiration number. During this conversation I keep asking her if it was going to be charged on my Visa and she kept saying don't worry about it it won't get charged if you don't have enough money on your visa and I kept saying its not going on my visa and she kept saying not to worry it wouldn't be a problem.

At this point I confirmed my visa # and continued to be told about the trip details. At which point I began to have second doubts about the "free trip" and said I was no longer interested and please do not charge anything on my visa, she called me a liar for claiming that I did not understand that the charges were going directly on my visa and that the charge had already been made and it was non refundable...I started to freak on the phone and told her I would be disputing this immediately with my visa company again she kept calling me a liar and that the ticket was non refundable. I ended up calling my visa and did a conference call with both parties on the phone the whole time the representative from Universal fun pass kept calling me a lier and over talking anything I said.

At this point they are no longer answering my calls and the complaint is being processed with my visa company. What a nightmare this whole experience has been, it completely wrecked my holidays. I hope that this email can help to prevent the same occurrence from happening to other people. Also below is a list of sites that i have found complaints regarding the same company and similar scam!!!


/URL removed/

/URL removed/

http://800notes.com/Phone.aspx/1-912-264-6043/2

http://800notes.com/Phone.aspx/1-912-264-6043

http://forum.419eater.com/forum/viewtopic.php?t=154130
Rourke January 12, 2009
Fraud and cheating
On January 7 2009 i was contacted by phone from this company saying that i have won a free trip to flordia plus tons of bonuses!! they were very fast talking and had all my information already.

Next thing i knew i was talking to someone else and they were asking for my credit card number so they could authorize to see if i was able to pay the registration fee!!! after that all i know is that i was given a confirmation number and they processed and charged my card with out me telling them too! when i tried to tell them no that i did not want the package they said it was too late!!!

Beware!! they will talk you into it and never really let you know what they are doing!! i feel extremely used and stupid for falling for it and want to make sure that this doesn't happen to any one else.

i am working with my credit card company to see if i can get this resolved... however i am getting the run around there too!

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