I was a patient at U of C hospital and the doctors offices within the hospital, University Physicians. I had a surgery with post operative problems. After the surgery I was only seen by residents who didn't know what to do. I continued to let the clinic know I felt there was something wrong but no one did anything not even the director. I finally saw another doctor within the clinic who said indeed there were complications and I needed to see the doctor who performed the surgery (hand off back to him, this doctor didn't want the headache). I finally saw the doctor that performed the surgery approximately 4 months after the surgery. He agreed there were problems and said we'd have to redo the surgery. Interimly I saw an outside physician who said my result was no better or worse than prior to the surgery and there were definitely problems that needed to be corrected. Once that report was sent to the origional physician the problems began. The doctor then said he didn't say the surgery needed to be redone, they canceled any appointments I made to see the doctor (continuing to have pain and other issues) and refused to treat me. I finally went to another physician who will hopefully repair the problems caused by the CU doctor but I was shocked at the disinterest of the hospital and clinic director in making sure a patient was taken care of medically and more concerned about protecting themselves and their doctor from I assume malpractice even though I've never threatened to sue them and had no intention to do so. They are more worried about themselves and their reputation instead of the health of their patients at least in my case. Incidentally the physician, I understand, is retiring.