It's great that this website allows us to use as much space as we need. The University of Phoenix's feedback is always limited, and the BBB doesn't give enough space to really tell what is going on. In April 2009, I was finally enrolled with the University of Phoenix. The enrollment process seemed to take forever, mostly because my name change had never gone through. After jumping through a lot of hoops, I was happy to be back on track with my degree program that I had started 9 years before. The following 18 months were a nightmare. Obviously, I was so eager to have my school goals going again that I was willing to jump through a lot of hoops for these fraudsters. After a few months, I started having problems. Thinking that as long as I was vigilant, I would succeed, I continued to pursue my degree program, and maintained a 3.95 GPA. Although I am always a straight A student, it seemed far too easy. Quite a bit of the course materials were not what I would consider high school worthy, and a majority of the other students didn't seem to be able to put a sentence together. The instructors didn't grade papers efficiently, and I started to make blatant mistakes in papers just to see if they were reading them. They weren't. The only corrections I received were, in fact, incorrect. I had to dispute several corrections that didn't make sense, and even had a couple of instructors retaliate as a result of my insistence. Unfortunately, it took me a while to realize that I was doing all of the work, and no one else was really doing anything. Every time there was a problem, I had to deal with it. Every time they screwed up my paperwork, I had to pay for it. Every time there was a problem with FAFSA, I had to leap through firey hoops to solve the dispute. None of the after course surveys I did were ever responded to, and I put in a lot of detailed information that should have been reviewed thoroughly. There were times when other students were very obviously plagiarizing, yet they were never called out for it. In some discussions, they were literally using answers from Yahoo Answers (I got so bored with their BS that I started typing their answers into Google with quotation marks to see if they were being original or not). When this was pointed out to my instructors, and my academic advisor, nothing was ever done. Their neglect was alarming. After several serious problems with the University of Phoenix, and upon discovering that the Pell Grants I had qualified for were not recorded in my account, I started to add up the numbers. Their accounting is literally full of errors. There is an error on every single page, and the math doesn't add up at the end. To top it all off, when I officially withdrew from the school, they decided to "return" my federal aid funds, and started billing me within three weeks for $1, 238.61. When I tried to get help with my problems, I was ignored. Instructors and facilitators don't seem to have any Code of Conduct to answer to, and the Student Code of Conduct is extremely vague and ambiguous. Now they are trying to pin me with an accusation that I violated the Student Code of Conduct nearly two weeks after I had officially withdrawn. They are threatening me now with charges that will "suspend" me from the school that I no longer attend (no longer enrolled), and put a violation on my permanent record. I'm sure that no matter what I do, they will put it on my record. It's an asinine attempt at further retaliation. My complaint with the BBB finally came in today, and they said that they can't solve the issue. The University of Phoenix representative basically sent them a bullshit response, saying that they can't release any records, and that they sent a response to me directly. I have not received any responses from them. So now, I need an attorney. If anyone is interested in joining me for a class action suit against the University of Phoenix that will help to TAKE THEM DOWN FOR GOOD, please email me at [email protected] or [email protected]. After 18 months of hell with this fraudulent, pseudo-educational sham, I feel that I have been victimized to the extreme. Not only have I suffered a nervous breakdown, I am now in debt to federal aid by $18, 762.50, and the University of Phoenix is trying to get me for the $1, 238.61. I'm sure they'll send it to collections soon, even though it hasn't even been a month yet since the bill was created. They're trying to say that it was due on October 7th, but the letter they sent me in the mail says October 25th. Either way, they can kiss my fat ass if they think they're getting anything more from me. University of Phoenix, Apollo Group, and Axia College deserve to dissolve, and the people managing the entire scam should be imprisoned. I would be more than happy to provide more proof to anyone who is genuinely interested in pursuing these unethical criminals. Thank you for reading this. If you are considering signing up with the University of Phoenix, ask yourself one question: Am I willing to pay someone tens of thousands of dollars, blood, sweat, and tears in return for a worthless piece of paper?