University of Phoenix Online
University of Phoenix Online Reviews
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Tweetybird2
June 26, 2009
Lack of Credibility
I can only enourage anyone thinking about attending the University of Phoenix to run as fast as you can away from doing so. After completing my MBA/Marketing with UOP I decided to continue with a Masters of Public Administration. I went through the process of re-enrolling and was told that my paperwork for the MBA/Marketing would cover my being certified for the MMPBL. I started my first class in the MMPBL, on May 26th and never did hear anything from the fianncial counselor about when my certification process was going to be completed and when I could receive my financial aid funding. Until one day two weeks into the class, I received a phone call that my file had a "pending" status because "there were conflicting numbers on my 2007 Federal Tax Return" and that I needed to get a Federal Tax Return Transcript from the IRS and fax it to UOP to remove the pending status. Mind you that this was the very same Tax Return that they used to certifiy me in 2007! I complied and got the transcript, scanned and emailed as attachment the same day requested. The next day I received a call from my financial advisor apologizing to me because research had made a mistake and that the tax return was fine!! I was so stressed out that I thought I was going to have a heart attack!! But wait --- it gets better!! The next day I receive a call from the Sr. Financial Advisor UOP ( mind you I am now in my fifth week of class) who told me "I am so sorry, you are not eligible for any financial aid funds for they were allocated during the time period you were completing your MBA/Marketing and this is all UOP's fault and we sincerely apologize."
I sat at my desk listening to this incompetent twit and thought told him that because of his lack of leadership and knowing what is going on with his staff --- I am not in a financial crisis and I expect a formal letter of apology from him stating the facts as they happen and stating UOP's wrong doing. I told him that he broke not only the bond of trust --- he also ruined my credibility. I told him that I wanted out of the UOP without any financial responsibility. I dropped my class and I am until the day I die spread the message that if you play with the incompetents at UOP then you will soon become one. Stay clear of UOP and run towards another online university that believes in treating students with dignity, honor and sees us as human beings. AMEN!!!
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daugettr
February 20, 2009
bogus fees
My husband and I were working on our master's degrees together with UOP online. I had to take a break, due to medical reasons, and I informed my academic advisor that I would let her know when I was ready to resume classes. After a couple of months, I received an email from an instructor stating that I had not posted anything in the first two weeks of class. I contacted the instructor, as well as my academic and financial advisors to let them know that I did not register for the course. My account was charged over $200 for dropping the class late, when I actually never even agreed to register for the class. No one was willing to help me with my issue, no matter how hard I tried. I finally paid the fees and assured them that they just lost $20, 000 in tuition from my husband and me, as neither of us will EVER take another class with UOP. Also, to those of you who mentioned advisors helping and posting for you during your first class...I found out that the enrollment advisors don't get paid their commission until you complete you first class. So, if you're a new student, expect UOP to be extremely helpful in the beginning.
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Richard
December 25, 2008
Terrible experience
Reformatting my paper submitted at the conclusion of a 43-unit program, an instructor ignored for an entire week my question about the altered margins and unsound remarks against my syntactic elegance. She illustrated an inherent motive to ignore my questions pertaining to that incident and to the placement of tables which the APA 5th Edition indicates should follow the References Section.
I left a message with John Hargis about the altered margins and the English skills of the teacher and most of the class which indicated that they could not have satisfied an upper-division University English requirement; furthermore, I noted the truth--most of these teachers have apparently not satisfied English 1A and 1B requirements. How could these students be teaching even at primary-school levels if they have not satisfied upper-division University requirements? I have revised papers for learning team members only to be unduly criticized by a few of the students, and I fear undue criticism from teachers who do not hope to admit the veracity of my observations. If the UC Regents investigate the low reading grade-level that prevails within the class...yes, at least the students are writing.
Yet, most of these are students who object to any advice regarding syntax and etymology--the UOP administration is afraid of me, therefore. The vygotskean scaffolding process I am coordinating within the online structure. Nonetheless, the individual who has violated Standards of Conduct is the UOP course facilitator. How may I plea to the Dean of Students? My advisor indicates that I will be able to complete these last 3 courses. However, I completely object to this letter as I have violated no code of conduct whatsoever. What further fallacious reasoning and fraud may emanate now? I have conscientiously completed about 35 units that I cannot transfer to the Universities that offer state grants? I am the one who has been a victim of fraud.
After a week of consistent diligence that I rendered to the class with the Action-Research-Project facilitator, I noted that she refused to respond to my question--she evaded my question until I asked her if she did not sense a legal responsibility to answer my question. I asked her if she had any statutory obligations to honor the integrity of her learning institution. I reminded her that she had contradicted herself, asking me to submit an APA-format paper which I did; that essential paper she did purposely alter. No learning team member was offended; in fact, I did most of the work for that team, and one member e-mailed me affirming her belief that I should be pleased with my grade.
My first reaction is to detect the truth about her attitude and motive. At Stanford University Medical School, Dr. Morris Gutterman and associates always responded with respect for my reflective feedback and insight. Perhaps I have been a victim of fraud, harassment, and collusion while I have resided in Oakland striving to return to San Francisco to complete a second B.A. in English Language. Originally, I had received a grant from the UC Regents, a work-study option, and other scholarships. Someone mutilated my reserve notices; pitifully, I my meager resources constrained me; however, I overcame that when I complete my first B.A. and completed to meritable standards the CBEST and GRE.
When University of Phoenix phone advisors called me, I had just received a Financial Aid Load offer from Goal Financial. Because my CBEST scores were remarkably high--I continue to read about as much as I did when I took Psychology and History courses.
The motive of this instructor may thwart my future with UOP. I have a letter from Becky Lodewyck and Robert L. Johnson, Directors of Academic Affairs, accusing me of breaching their code of conduct; this allegation is absurd. The instructor initiated the code of conduct for altering my work and evading my questions. My wording was professional and appropriate; characteristics that I manifest always. Now that I have virtually completed their M.A. program, UOP directors have written me a letter stating that the instructor ordered me to 'cease and desist.' My advisor promises me not to worry; that I may complete my last several courses toward my program.
Perhaps the source is inherent in the illiterate standards for which cause the City-of-Oakland Public Schools and Alameda County Social Services cannot design and manage a structure conducive to satisfactory SAT scores--Oakland students achieve the lowest SAT scores in the state of California; administrators attribute the detriment to poverty. However, I have taken many exams to work for these people who write and speak in an English colloquial jargon that Dr. Richard Crews and Stanley Tick would demerit. I believe that they may be in collusion with UOP online--I should have avoided informing any of them about my enrollment there; however, a counselor from the University from which I graduated assured me that Oakland Public Schools Administration should objectively review my qualifications.
Having examined reports filed by other citizens thinking of UOP online as submitted here and through the Better Business Bureau, I cannot ascertain the scope of the collusion to which I have been a victim. Language among numerous Alameda County medical personnel and administrators, however, is quite unprofessionally coordinated: faulty predication, faulty passives, and dangling modifiers, for example, that prevent meaning. Perhaps our entire academia is being corrupted by those who support but their own private prestige and interests despite the overt evidence that zealous monetary practices are compromising communicative skills and products.
Indeed I have located several law firms to which I may forward copies of these letters that provide evidence of fraud and harassment against my character. I was apprehensive at first to involve myself with this University; however, the sincere demeanor of my advisor incited my venture. I do trust that I am wasting no more student loan funds to pay for classes in which my work will be mutilated and criticized by monetarily oriented butchers of the English language. Please guard my name from UOP online; some of their supporters may attempt to further my demise.
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November 10, 2007
Charged for classes I never attended!
I signed up with a rep named Micheal Dudding. There were some issues with the number of credits I could bring in and my financial aid limit. We were working through these issues. I was to start classes the following week. Mr. Dudding and the financial aid advisor called me and told me I should log in to get familiar with the site. Play around with the way the site worked and so on. I followed their instructions.
Two days later they had me log into the site again, I did.
During this time information was made available to me from another source that the program at Phoenix would not work for me. I told Mr. Dudding I was withdrawing. I received a bill for 353 dollars for a class I never attended. The woman on the phone said I had logged in twice and that constituted attendance. This is a scam and I think someone should address the way Phoenix University does business.
They are actually trying to get me to pay for the first week of classes of which I did not attend.
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