I was a student at the UOP, and attended class for 2 days, afterward I tried to withdraw and after many calls to the school and advisors I was told I would have to wait 29 days to withdraw. I sent a letter of withdrawl to the school and they responded with telling me every thing would be taken care of, but after about a month I received a letter saying I owed the lenders their money back for my loans and that I had to get the money from my school. I called and called the school with no luck until I got one of the lenders to contact the school and the school told me again every thing would be taken care of. I then started another college and they said I still owed money on my fasfa. After one quarter at the new school I find out that I'm still enrolled at UOP and that they took my Pell money and when I spoke to someone at the school they said that's their money and I'll have to take that up with the lenders. My information on UOP websites continue to change and I have documented it all but now I owe all of the money back when the school took it and will not return it. Now I can't continue my education at my new school because my fasfa says I have an outstanding balance and will not disburse funds until this is paid, when it's not even due for another 2 months and my new school says I have to have this fixed in 2 days ... Someone please help because I'm running out of time What do I do?

I was desirous of expanding my education at a late age in my life and wanted to get updated on some issues including computers and programming, management today, etc. I started with The University of Phoenix with a few online courses. Well, I'm sure many experienced what I did with the ever changing financial councelors, academic councelors and every other person that worked for The University of Phoenix being there one day and gone the next. One email worked one day and not the next. No one knew what the other person was doing and one couldn't get a question answered at all. It was obvious that this, what I call COMPANY, not University, was growing faster than it could handle and their very own management was way out of control. They had no idea what they were doing. They had the nerve to attempt to teach courses on management? There were so many screw ups, so many wrong answers, so many lies, so many problems presented to me in a very short period of t ime that I couldnt' concentrate on my studies as was the case with so many others at that time. Finally, (I thought), someone came to my aid and told me that The University owed me $2243.00 as a credit and it would be put on my account. Well, needless to say it never appeared on my account and now two and one half years later three credit reports show me oweing exactly $2, 243.00 through a collection agency called APOLLO which is owned by The University of Phoenix. After countless calls, countless emails, countless mailings, notes, etc I just couldn't achieve one inch forward with all this. Finally, I just decided to send them their $2, 243.00 but I put on the back of the check that they had to take me off of all three of the credit reporting agencies and show "Paid in FUll" on them. I also said "this check is paid without prejudice". Well, Ms. Genie Winship, the Account Analyst after getting the money in her hand said she would return the check to me and wanted an other check re-issued to her. I simply wrote her back and said NO. I told her that if she refused payment that I would not re-issue any check and that she nor the University would EVER get one red cent from me for eternity. I mean that. I am disabled. I am near a PH.D. Degree, which I don't need and I don't need them, nor the University for anything. I could care less about what APOLLO GROUP says about what they THINK I owe them. I do NOT owe them one dime and when I decided to pay them anyway, they refused my money. Therefore, I say they get nothing now. This so called University treats students who are sincere like a number, not a student. It is MONEY, MONEY, MONEY and that's all that matters to them. I got sick of it and I want all who read this to know that you are in for a ride when you deal with The University of Phoenix and it is NOT going to be a nice ride. It is going to be a wreck.
Damage Resulting = This has cost me time, wasted energy, postage, fees to consultants, research fees and physical and emotional stress which is unbelievable over what I thought from the beginning was going to be a pleasant experience. It turned out to be a NIGHTMARE!!!

I enrolled in University of Phoenix In June 2005 I drop in January 2007 when I found out that my enrolledment councelor gave me and multiple students false advising about gratuating from college. Dave said we would finish college in 2yrs and I would get my Bachelor degree in Criminal Justice but it was all a lie. They just wanted to enroll students and rip them off!!! I think that is one of the worse colleges ever. All they do is lie and get your hopes up. After I drop my class they are billing me for it even though I din't attend and now when I am trying to go to a new college they won't give me my transcript since it's on hold because it's in collections. I don't know how they expect us to pay for a class which we never even took. University of Phoenix is a rip off. Who ever has probles with them should contact the Better Bussiness Bureau 909-825-0490 or their website www.bbb.org

My daughter is/was who knows??? a student of the University of Phoenix. She was so excited and was told that she had received the financial aid and that she would receive her degree to be a school teacher. I told her to check out these type of message boards before commiting to the program. She did not take my advise and is now paying the price. I did my ABA with AIU onlilne and I recieved books, something UOP does not provide to their students. I had a email to each instructor for questions, something UOP does not provide their students. She has failed the 4th course because her work is not posting and she can not get in touch with the teacher, advisor or dean. I hope this complaint will assist someone in making their decision not to attend UOP, as my daughter has found out, Mother knows best. AIU is okay but I am attending Virginia Tech for my Bachelors in Healthcare Management as they offer a better program and their accreditdation is not as wishy washy as AIU's.

Hi
My daughter was ripped by UOP and we are trying to get more people that were ripped off in the same way.

Her story is that, she is a single mom and thought she was getting a pell grant, to not have to pay anything what so ever for schooling, Her enrollment counselor says in the notes at UOP, that he walked her thru the loan process and told her how much the pmts would be, etct...BUT he never did, he told her she was not getting a loan that it was just formality for in case she wanted a loan. She would have never signed up with UOP if she had known she was getting a loan.

I specifically asked my daughter, if she was sure she was not getting a loan and she said yes, it's all free, because she's not working and she's a single mom...well they screwed her and now they are saying that she owes $15, 000.00 in student loans and that "she signed" which she was TOLD to sign, that it was all formality.

If we can get enough people, we will file a class action law suit. So if there is anyone that was told, they would not have to pay anything on a continuous basis from UOP, and now has to pay those loans, please email us

our email for this issue we are using is: [email protected]
Hope to hear back from you
Sincerely
Sheila Robinson