The University Park South leasing office, located at San Francisco State University, is possibly the worst leasing office known to man. I first contacted them about a month ago to set up a lease. I signed all the proper paperwork, and my lease was approved in about 2 business days, which seemed fantastic. The lease had to be sent to the "master tenant", which is the main person on the lease, for approval, and then I would be able to move in. The leasing office told me they would have the lease in the mail that day, and it should be back by the beginning of the next week. One week went by, and I didn't hear back from them. After two weeks, I called to see what was going on, but nobody answered...keep in mind I called at about 3:30pm, which is WELL within business hours. I have literally just returned from the leasing office, now over three weeks later, and they told me that "they were sick and extremely busy, so the lease hasn't actually been sent yet, sorry." I was accepted to San Francisco State, which is a few hours away from my home, and I don't have a place to live. I've been crashing on people's couches for almost a month now, and the leasing office knows this, yet they still chose to move at a 1 mph pace. I was told today that the lease needs to be "rewritten" and should be sent out tomorrow...but we'll see what happens. I recommend, if you choose to live in the University Park South, located in Parkmerced, then you get the ball rolling AS EARLY AS POSSIBLE so you don't have to be stuck like I am.