It has been almost 3 days and AC unit in my apartment is not working. We have lodged complaint and called so many times but the agents in the office have no idea of the issue. Manager is hard to catch. He is unavailable all the time. You cannot contact him by any means.

On top of this agents in the office are rude and also racist to some extent. Whenever went there to talk to them they always make fun of the tenants. It is so ridiculous. We asked them for Manager's phone number but they outrightly rejected saying that we were not allowed to contact him directly.

We want to register a complaint against the management and also want the rent for 3 days should deducted from our monthly rent. Please let us know where to register the complain and how to go about doing so.