I had used Carol, the manager of the hair salon for a color and style and was satisfied. On 1/7/11, I signed in at around 10:00am and ended up waiting well over and hour and a half before she started a spiral perm for my fine hair that would be wash and wear (she said). I was left sitting with a wet head freezing as the room was cold and so was the permanent solution she put on my hair. It was miserable as I sat at the shampoo bowl for close to one hour freezing and uncomfortable. I saw an advertisement and looked on the charge chart at the front and it said perms included styling. Carol did not want to style it but did and I had to go into a fitting room to comb it out it looked so awful. Oh, and listen to this! I did not get out of the salon until it was dark here close to 5pm. I spent an entire day having my hair ruined and had to pay for it! The perm was not curly but my hair was dry, brittle and straight. She had taken numerous personal phone calls and one from her "big boss" regarding another client complaining of discrimination. I was sitting there thinking that this hair salon needed an overhauling! My hair has been overprocessed and I went back in to see Carol on Monday, Jan. 10, 2011 to see what she could do to fix my damaged hair. She conditioned it and said she would trim it but cut a lot of my hair off. It is still a mess and two of my friends who are licensed hairdressers told me the product was either bad or it was overprocessed and now I would have to get even more cut off and get monthly deep conditioning until my hair grows out! Carol argued with me and told me that the fact that my hair looks terrible and I cannot do anything with it "is all in my head." I want my money back and compensation for my damaged hair. When I went back in Carol was rude, did not offer me any of my money back and would not admit what was obvious. She messed up! She also took personal calls while waiting on me. I am telling everyone I know how bad Smartstyle in Michigan City, IN is and will never patronize the place again!

wont stop calling. calls and hangs up. 10 times today

$ 99.00 was withdrew from my Bank account on NOV 4, 2010 using check number 9999
I never authorized Platinum Online Group to withdraw money from my account.
Because of that Platinum Online Group left me with negative that i couldn't pay bills

broswing on web for a bank loan, turn down all offers.. checked my acct. today to find out that theyhad billed my acct for $99.95
you can contact me at [email protected] or (256) 686-8086 mr.Aldrirdge

When checking my account, I noticed an unauthroized charge of $39.10 which was noted on my account 10/21/10. Please respond ASAP in regards to this charge to which was not authorized by me.

E-mail: [email protected]
Phone: 716-472-1009