Having ordered a mobile unlocking code for my HTC phone, I was promised - through their website - that codes would be delivered in 5-30 mins. After this time a link in their 'beta control panel' switched to 'ready'. This indicated my code was ready plus instructions ... but nothing appeared.

That was on Sat Mar 27th and here on Mar 30th I have tried numerous emails - most bounce back, plus a phone that has a minimal voice message and no-one ever gets back. I have blocked my credit card in case they try to take more money.

I did a search of the address by post code and 27 comprises one ground floor flat plus 4 other flats ... sounds suspicious.