i have been getting very bad service to my tv and broadband for the last 3+ months (by bad service i mean the tv constantly pixilating and breaking up and my kids boxes are coming up no signal every couple of of minutes so bad that they have given up watching their t.v's, the broadband comes on and off as it pleases), i have had tecs and ground crew out numerous times and the tech said it was outside problem and the last time the ground crew came out they had a tv in the van and said the line was ok but mine inside was still bad (still having probs) so they said it could be a line on the roof and went to try and check but have not come back and 3 weeks later still nothing!
i have made a complaint to the complaints dep in upc but still no proper service, i feel i am just being pushed from pillar to post and am getting really annoyed at the amount of time i have wasted calling upc with no avail and waiting in for technicians to come out, when they do come out they dont seem to have a clue what the problem is and we are just left with the bad service

also have 4 kids 12, 9, 18mth's & 6mth's and when the 18mth is watching some of his favourite channels and the programme he is watching keeps breaking up he keeps gets annoyed & fustrated and i have to turn off the tv and put a dvd on he prob has watched so many times, i have on the recording a few examples of just how bad it is

I have just learned from the home phone TV and internet company MAGNET that, in order to provide me with their phone and internet service they cannot use the fibre optic cables which UPC recently installed on my property. They instead have to use the Eircom cables which provide a similar but less efficient service at a higher cost. Why is this? Why do UPC have a monopoly on their cables making it so that, I cannot now choose which company I want to do business with? And judging from the number of complaints I have read on consumer user sites, I certainly do not wish to do business with them. This couples with the fact that, if I do sign up for any of the services they now provide since the intallation of their cables, I also agree to giving them unlimited access to my property at all times and without having to seek my permission.