I have been waiting for UPS in Spain to get off their big end and deliver a package that arrived at their local distribution centre 4 days ago. It appears that working Saturdays or Sundays in Spain is just too hard and that Mondays and Tuesdays are reserved for waking up, yawning and scratching your private parts. The very rude lady I talked to at UPS in Zaragoza seemed to think it MIGHT be delivered tomorrow, if they can be bothered. If you think that UPS is bad in the US, you should try it in Spain and it will make you feel better.

I order a lot of things online that get delivered by UPS. Lately, every delivery I get is in a crushed box, and it looks like the box was opened and re-taped shut, and badly taped at that.

Luckily I have not ordered anything breakable, as I have no confidence that it would ever arrive in 1 piece.

The handling of packages by UPS is deplorable.

While away from our home for a few hours, UPS left a TV on our front porch.

Not only was it available for easy theft, but the box was questionable. It had tape over it in a manner that suggested that the original packaging

was subjected to possible damage.

Why are all the drivers always so super angry? Unfortunately this is not the first time a UPS driver has taken it too far but this time was one of the worst. He left 30 boxes in front of my garage making a perfect barrier sp that no car/person could get in or out of the garage. He was so angry that our side walk way was was blocked by a car so when i volunteered to move it, he said "sure..because i have all day" (sarcasm). We then got into an aggressive verbal argument that lasted for at least 5 min; it was painful. He got so angry at one point that he banged a box with two of his fists. I thought he could have hurt me. He said "ill be back in one hour to move these" and left.

I don't think that UPS quite understands the concept of customer loyalty.

UPS makes a habit of allowing drivers to drop packages at apartments when the driver feels inclined to do so. I've received many, many info notices in the past. UPS has also dropped packages at my apartment, and also my neighbor's apartment time and time again

Many of the packages not delivered were marked shipper release, leave at door, while many packages were simply left. This is the case with me and my next door neighbor (also in an apartment). The driver that comes here has denied leaving packages for my neighbor, but has done so right in front of me!

I always use Federal Express, or First Class Mail when I can, but most of my UPS shippiing needs are from a neighboring state, so postal mail actually takes longer. This practice has caused me to wait an inordinate amount of time, and even DRIVE to pick my package up. This is a prime example of a corporation not giving a damn about customer service. That's coming from someone who works for a big corporation!

No supervisor was willing to work with me, and the driver has been very confrontational, on numerous occasions.