This website is run by THS International Inc. The company is easily searchable in a search engine, and I am sure you will find many articles about SCAMS. I personally ordered from this website, for my husband's online game account. For this website, which is Chinese based, a call must be made to your phone to confirm an order. You may wait as long as you like, but no phone call will ever come. After an hour of waiting, you may use their "useful" online chat customer service. Here, a chat operator will ask for you order number, which you were never provided with. So they will look one up for you, or make it up, I really don't know. After that, they will tell you that they called your phone, and it's your fault that you did not answer. If you tell them they have not called, they will instruct you to call their Customer Service to confirm your order. This is where things get interesting as far as Scams go. When you call, a young lady will answer, always the same one, who sounds to be about 13 or 14 years old and speaks very broken English. If you don't speak English or Chinese, you have no hope of getting any service. After asking for a few verification methods of confirming your order, she will tell you that you sound like a child and she needs to speak with your parents. Now this is after you have already told her that in order for you to have purchased from their site using a secure online payment service, such as P*yP*l, you must be 18 or older, especially since sites like those require you to confirm your linked bank account, and credit card information. Now we all know that if you are to confirm such information, you obviously must be over 18 to have a bank account and credit or atm card in your name which has been verified by this online secure payment service. This young lady will tell you quite frankly, that you are indeed a liar, and that you must have parents or she cannot help you. Then comes the hang up. If you call back, she will continue to call you a child, and hang up. So back to the online customer service chat you go. Guess what? 7 of the 9 times I tried to use this, it was the same girl as on the phone. She called me a stupid American. Finally try number 9 was a success. Someone different. I told this person I filed a Dispute with my online secure payment service, and I demanded a refund. Now if you don't already know this, a dispute on many of these payment services initiates an investigation into the possible fraudulent party. uraion.com certainly knows this. The person in the online chat will then tell you that for a refund, you MUST cancel the dispute. However, if you are a smart person, you will call your payment service and ask them if a refund can be issued during a dispute. They will tell you of course, thats the whole point of the dispute. You can tell this to the uraion.com service people, but they will deny this. You will have one last line of defense however. MY secure payment service rep told me to let uraion.com know that I would be filing a complaint on www.ic3.gov. This is the United States authority against Internet Fraud. Be sure to pass that on to uraion.com. They will practically bend over backwards, recanting all former statements and insults and you will have your money refunded to your bank account in about 10 minutes. If you search for uraion.com in a search engine, you are unlikely to find any SCAM reports. However, you must be aware that uraion.com is NOT the party that bills you. Look in your electronic records for that THS International Inc. Put them in a search engine, and watch the scam results pile on the page. Stay away, stay away!! Always do your research. Before you buy from a site like this, contact customer service to ask what party will actually be billing you, ask what company will show up as the billing party in your online secure payment service. Then research the company they tell you. If you can't find that company name anywhere on the 'net, its a scam. If you do find it, read the articles to make sure they aren't already well-known as a fraudulent company. Or even go check them out in the BBB. It's an easy search, and it can save you a lot of headache, time, and money before you buy.