Urban Nutrition
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1 stars | | (8) |
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Category: Lifestyle
Contact Information United States
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Urban Nutrition Reviews
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wendy johnson
June 23, 2011
cancelling
cannot get through on the phone number given to return unopened and cancel
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Tao Lee
April 19, 2011
Fraudulent charge
This company falsely advertises that it's products as free trial. Once you didn't return the product, they do automatically ship product to you, charging your credit card even I had left message of cancelling the autoship membership. They are not helpful on the phone. I was listening to their conversations for five minutes before I was told the system is down and need to call back. When I fianlly email the customer service they told me I would only be refund the money minus the shipping fee and again to pay for the return certified postage. However, they offer you a discount if you want to keep your order. It is not professional and is like a scam!
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Urban Nutrition Victim
March 1, 2011
credit threats for fraudulent purchase
Our credit card number was stolen, and used to make fraudulent purchases. One of those purchases was from Urban Nutrition. Despite intervention from the issuing bank, certifying that the purchases were made fraudulently, Urban Nutrition is now making credit threats against us.
I recommend that everyone call their credit-card issuing bank (the 800 number is usually printed on the back of your credit card) and register a complaint about Urban Nutrition. Ask the credit card companies to stop approving purchases from Urban Nutrition. Tell the bank that you consider Urban Nutrition a risk to your financial security. Ask the bank why they continue to approve purchases from this "security risk".
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Johanna Gibson
February 8, 2011
Unauthorized Fund Removal
I ordered a free trial ov Anti Aging Serum from a company called Urban Nutrition as i got a email from them, please beware everyone that there are hidden costs that they dont tell you about, they took £96.35 from my account and i had'nt received the product yet. I got a letter from my bank to say I was overdrawn, something I never do as money is tight, I have now had to cancel my debit card and wait for a new one. I phoned the company and they told me I could either return the product and occur a charge again for postage and packing or keep the serum and they would refund half my money. I chose to keep the serum but told them never to contact me again, will wait and see if the £48.17 goes back into my account if not they will be getting another angry call from myself and will let my bank investigate them. So people beware ov this scam, dont think your getting a bargin your getting ripped off like myself and many others.
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cbaran
November 4, 2009
UNAUTHURIZED BILLING/CREDIT THEATS
I order free trail stretch mark remover and was billed thru credit card for product we .I was told to pay for shipping only.Called to cancel any future delivery. Now being threatened by company that if I don't pay I will be sent to a collection company. I tried to contact them and all I got was a machine that keeps on repeating the same message over until you get tired, but had no problem ordering
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Eva
June 24, 2009
Total scam
This company falsely advertises that it's products are 'free trial', but if you use any of the product during your 'free trial' then you are required to pay for it, and then pay for shipping the remainder of the product back to them if you are not satisfied. (You are charged for the shipping of the 'free trial' in the first place!) They do automatically ship product to you, charging your credit card. They are not helpful on the phone other than to offer you a discount if you order more of their product. It is a total scam!
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Elizabeth Philpot
May 28, 2009
Unauthorized charges
I ordered the sample of Fish Oil. They sent two boxes. I cancelled the autoship. They debited my debit card anyway for $49.94. When I called they said I was supposed to return the shipment. I never received anything but the free sample. They did not answer any e-mails and I had to call, but they did not return my money. Don't be fooled by their tricks.
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August 16, 2008
unauthorized billings
I ordered a free-trial of Bellaplex. I cancelled any future shipments, but they continued to send the product and billed my credit card. Then, using my credit card info, they automatically began billing another unauthorized charge of $1.00 and then $59 to my credit card under the name of Wellness Watchers MD.
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