I ordered 3 hats back in March, and after 2 weeks of not receiving a tracking number or confirmation I emailed them. They claimed they were busy and tracking numbers would be given shortly. A month later, I finally receive the hats, but 2 out of 3 of them are not the correct hat that I ordered. I emailed them again and told them the problem, and they said they would exchange them for the right hats.
After paying shipping to send them back, they never returned the proper hats, and have not returned an email. They have since taken down their website and run off with $70 of my money, along with a lot of other peoples as well.