I have been a member of America First Credit Union for a long time and have always loved them! I used the U.S. Bank ATM because it was with in walking distance of where I needed the cash. I walked out the door and realized I didn't grab my card and when I walked back in the card had all ready been sucked back into the ATM. I called the U.S. Bank customer service and told them what had happened and they told me if I brought my I.D. in when the bank re-opened in the morning I could get my card back. I came back when the bank re-opened and they said they would destroy my card because it was not a U.S. bank card. They said they had it but they would not give it back to me! I was there for an hour with my screaming baby and they would not budge. I went to America First Credit Union to order the the card again and they said that when non- America First members get their cards stuck in their ATM machine they call a number to verify the card is not fraudulent and then the card can be picked up with I.D...
U.S. Bank is sooooo dumb. I was there with my I.D... I could prove who I was and my card was only foot steps away and the jerks would not give it back! I will never bank there and I will tell all of my friends and post this story all over the internet for people to stay away from this stupid bank!!!