I purchased a Copam 2500 vinyl cutter from USCutter. The Copam was received without any proof of purchase. This cutter was a dog with nothing but problems. Finally USCutter offered to take the cutter back at full price if I upgraded to a more expensive cutter. I agreed. The new cutter was received without any documentation of the purchase. I asked for something from USCutter to show the purchase and they will not respond to my email. I have not received the promised credit for the cutter I returned . $795.

This is a bait & switch program where they sell a failed product then promise return of your $'s when you upgrade. How do I know that the second cutter isn't stolen since they will not acknowledge that I purchased it. I only have a charge on my credit card. No other documentation. What a rip-off..

Jim Robertson
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