I'm upset because of the way they are working, how is it possible that my sister request a Visa for her 2 kids just to come and visit Disney world, we were going to pick up the kids in Bogota, Colombia so they didn't have to travel alone and this employee in booth 18 decide to not give the Visa to 2 little kids that just have the fantasy to come and see where we live for the past 15 yrs. Also being extremely rude, i strongly believe that a Representative of this country should not treat people in a discriminate way, if they decide to take the job or position in a foreign country do it well or don't do it at all. If they want to be rude come and work here for public assistance with all this people who wants to live off the benefits that this amazing country can offer.