I went into my local post office in Fort Smith, Arkansas to apply for my passport. I gave them all the information they asked for and then proceeded to ask if they needed anything else. The lady kept telling me that what I gave was enough (ID, Birth Certificate) she made a copy of my ID, and sent them the original of my birth certificate. Even though I had the passport expedited, I got a letter in the mail saying that the information I gave was not enough to prove my identity. The letter came from the Charleston, SC passport agency. So naturally I was a bit confused and called them. They said I could reapply for a passport somewhere else and just lose the 300$ I paid- which I couldn't do because they had my birth certificate- or I could send them the required documents. They asked for 5, but I went ahead and sent them somewhere around 12 documents including my disability records, hospital records, medicaid papers, HS diploma...and various other documents. I over-nighted all of this information to them- have proof and a name of whomever signed for it. With my flight coming up, I called them again and they told me again that what I sent was enough and that someone is reviewing it. My flight is now tomorrow- and I got another letter in the mail saying that I needed to give them more documents. The people at the 1800 customer service number for Charleston have put in for their 'main office' or whatever to call me but I have not recieved one call regarding my passport. I can't apply for another one because they have all of my information. And no one knows whats going on or how to help the situation. If the main office isn't calling me regarding my status, how am I supposed to know whats going on? All I have gotten was run around in circles with no answers. Waste of time and my money.