US Passport Agency

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Category: Miscellaneous

Contact Information
Loxley, United States

US Passport Agency Reviews

May 23, 2007
What passport!
I want to know if we, as in the American People can form a class action lawsuit against the government passport agency for reimbursement for passports promised, but no gotten on time. I know there are a lot of us out there--personally I should have been on a plane by now on route to Jamaica for my first vacation in two years. Instead I am searching for an attorney an people like me. I personally am out $1000 dollars in cancellation fees and not to mention the expedited cost of trying to get it here in time.

I am figuring that even if we don't see a dime, perhaps that will get the Governments attention that we are not powerless and they can be held accountable for their incompetence. Email me at [email protected]. I am currently collecting names and emails and I want your stories so I can pass them around and petition.

I am prepared to use any avenue possible and any help or advise is appreciated.
March 25, 2007
Fake promises, no passport received!
I first tried to obtain my U.S passport at the beginning of this month. When I went to a local post office, the clerk told me that she can't ensure whether or not I would be receiving my passport in time. She informed me that if I would go to a local U.S. Passport agency, I would be receiving my passport within 3 days. After many attempts, I got through with one of the representatives when I called the 877 U.S. Passport service number. He told me to call back when it is exactly 2 weeks before my departure date. I called back exactly 2 weeks before my departure date, and after 10 hours of attempt, made an appointment. My appointment was on the 21st. After I paid for my passport fees, the expedited service fee AND overnight shipping fee, the official who handled my paper works told me that I would be receiving my passport by that same Friday, the 23rd. He also told me that if I do not receive it by then, to call the toll free 877 number for the U.S. passport services. To much of my surprise, I didn't receive my passport. When I called the 877 number, the representative told me that my passport would not be completed until Monday, the 26th. I am expecting to travel on the 27th and really need my passport. When I complained to the representative, he wasn't being much help by telling me that I should have applied for my passport in advance. What are people without passports to do in dire emergencies and need to go out of the country?

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