I received 2 charges on my embarq phone bill from a company called esbi. I called the number 1-888-300-3724. I told the rep i never ordered the sbo survival kit or anything else. He stated it was through a web site us prize draw.com. He stated i confirmed an order through my yahoo address and they called and confirmed it with me via my phone number. Neither were true. I have privacy feture on my phone that blocks unknown callers unless they verify their info and yahoo is only a storage and messenger service for me. Embarq put the charges in dispute and put a third party block on my phone. This is how they are able to charge your phone account. When you call the esbi number they will try to convince you that you did indeed order. Get all info you need from your first call because after they hang up with you your number is blocked. Hope this helps someone else