US Timeshare Management
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Category: Business & Finances
Contact Information Ft. Lauderdale, Florida, United States
ustsm.com
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US Timeshare Management Reviews
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CourtesyCheck
November 4, 2010
Fraud, ConArtist, Deceptional business Practices
I would have liked to have found this collection of complaints before we placed our money $387 and trust in this "sheist" of an organization. We worked with Anita Willis and she all but assured us that our timeshare would not last 90days on the market before it would sell. We placed our trust in this organization in 2007. Thru our own fault, we did not followup on them and before we knew it two years went by. Close of the 2009, preparing to pay my very late maintenance fee. I found my contract, contacted the company and was told someone would call me back. They did call back (mind you I had to find them). They said they dont waste the sellers time until they have a signed offer in hand. I questioned the 2years that they had the unit on their site and not 1 legitimate offer? They said they had 11 inquiries, just no serious offers. I even suggested to lower rate to facilitate a sale in the early stages of the mortgage/home decline crisis. I was told to be patient they had an offer comin Feb 2010, looked promising. Should not have trusted them but I did. Just found out today that all the numbers listed on the website and contracts, they are all disconnected! Very disappointing, because not all the departments knew what the other departments were doing. SALES Department and its crooked reps, spent our hard earned money-they probably stiffed customer service when they put the word out they were closing their call center, leaving those people to scramble for other employment...
I also am submitting in writing in this forum my request for full restitution $387.00 from this company. Im sure they have closed this avenue down and opened up right down the street, continuing business as usual!
I have already copied FL State Attorney Generals office on this correspondence -I suggest you all do the same! Buyer Beware!
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Cameron Anderson
June 8, 2009
No service for $ rendered
I paid this company $705 on May 7-2009. So far my property has not been listed on the internet, nor have I heard about from any potential buyers. They told me that it would sell within 90 days. There is funds refuneded except if you(the seller) would happen to have sold it within 3 days of you initial payment to the company. Who ever invested not more $351 in July of 2008, is lucky. I have gone through $2600 in the last 2 1/2 years to try and get this property out of my life. Karl Criddle, the contacting agent said he was going to advertise and sell this property through DIRECT MARKETING in Pompano Beach on May 8-9, 2009. I have heard nothing from these people. When I call, I just get the message machine. If I contact them, they ask for my contract #. I was required to send a copy of the contract (yellow) back with all the signatures, etc., and receive a copy of that yellow sheet. No yellow sheet has been sent to my address. June 7, 2009, took the cake. I was contaqcted by a Donald Payne. He was wondering why I had not paid the up-front $ as it was due on April 25, 2009. He also asked if I had gotten an offer from anyone. I then checked their web site and saw that there was no listing. I am beginning to think this company has no advertised listings, that those that are on there are invented. I hope I am wrong. At this point, I know never to go on-line to sell this horrible property for which I have paid in full. I am out $17, 950..00 plus the added advertising funds. KEEP YOUR BUSINESS OF THE NET.
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Vermont
May 11, 2009
Unauthorized billing
I was ripped off by them! I paid $982 in November 2008 to have my timeshare sold, which I was promised that it will be done in less than 90 days because it was in a great location in Newport Beach, CA, but NOTHING was done! On March 9, 2009, I attempted to call the four different phone number they provided and ALL have been disconnected. I agree that the company and the people who operate it should be in jail. We work hard for our money and these scam bags sit and wait for us to fall for their scam antics knowing that they can get away with it.
The scam bags should be put in jail, and force them to pay restitution to all of us. I wasted all this time thinking that my timeshare was being sold and now I have to find another company that may give me results and, I have to pay again.
Resolution Sought: I would like for the company to give me a full refund in the amount of $982. In addition, they need to be put out of business, so they do not continue to take cheat other people out of their money.
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Gwen
May 1, 2009
Ripped me off
I was ripped off by them! I paid $982 in November 2008 to have my timeshare sold, which I was promised that it will be done in less than 90 days because it was in a great location in Newport Beach, CA, but NOTHING was done!
On March 9, 2009, I attempted to call the four different phone number they provided and ALL have been disconnected. I agree that the company and the people who operate it should be in jail. We work hard for our money and these scam bags sit and wait for us to fall for their scam antics knowing that they can get away with it.
The scam bags should be put in jail, and force them to pay restitution to all of us. I wasted all this time thinking that my timeshare was being sold and now I have to find another company that may give me results and, I have to pay again.
Resolution Sought: I would like for the company to give me a full refund in the amount of $982. In addition, they need to be put out of business, so they do not continue to take cheat other people out of their money.
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debbie and doug
April 16, 2009
Fraud
i gave this company 400.00 in October 2008. They were to sell my Timeshare with in 90 days. Was told it would sell before Christmas due to the great location. They said they had people from Europe with cash and looking for timeshares for their employees to use. We have tried numerous times to contact this company and can never ever speak to anyone. Our messages are never returned We have not spoken to anyone since the day we sent the contract in. They took our money and did not do anything except put a listing on the web. The guy who was to sell the time share no longer works there (they say) and no one has ever heard of him. I can't even find a listing for their company that is supposed to be in florida. I too want to fight them to get my money back. I just dont know how and I don't have the money to do that now.
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Maurice1776
January 2, 2009
Failure to perform
AVOID THIS COMPANY.
Assurance that they could sell my timeshare within 90 days (Jan 2008) or get refund.
Never sold the unit. Never received refund.
They didn't return phone calls, never sent updates, didn't answer the phone.
No evidence they performed any work to sell the unit.
They took our money and gave nothing in return.
Their contract isn't worth the paper it's printed on.
BEWARE.
MM.-
Nevada
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clif stewart
December 27, 2008
fraud
after paying them 800 dollars to sell my time shares and swallowing their B.S. about selling it within 90 days because of the location ( lake tahoe), I have not heard another thing from them, I have called numeroud times in the last 8 months and have yet to recieve 1 return phone call, today 12/27/08 when I called they voice message said to leave them a message and they would get back to me within 24 hours, when prompted to leave message a recorded message told me their mail box was full and would have to call back at another time... This company and the people in it should all be thrown in jail and the key lost to get them out!!! I wish there was something I could do, but feel like i have been screwed...I am ready to hire an attorney and see what he/she can do. maybe force them to atleast give me the amount for the timeshare I am trying to sell plus dages and hardship...
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November 26, 2008
Timeshare sale
We paid this company $500 in August 2007 to sell our timeshare because we were desperate for help. They guarantee a sale within 90 days. It has been over a year and we have not yet recevied a single offer although we have indicated that we will consider ANY offer. Obviously they don't work very hard at selling for you, and why should they? They already received payment...
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October 31, 2008
Timeshare Sales
I paid this company $351 in July 2008 to market my timeshare on Nantucket Island. I was told by the salesman (Mr. Karl Criddle) that he could guarantee the sale of the timeshare within 90 days due to is location and popularity. I have not received one phone call or update from this company since they took my money and they have not returned one phone call requesting a status of the timeshare and if any offers have been received. I believe this company is practicing very deceitful tactics in order to get consumer's money. Once they have your money, they will totally forget about you since there is no more incentive to do more work.
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