Like others on this complaint board, we had responded to some free trial in November 2010 that required a $1 debit (big mistake) to cover shipping, etc. After we cancelled the free trial, which wasn't free, we noticed a monthly fee in our bank statements of $49.99 from USA Benefits. We neither authorized any such charges, nor receive any product or service. In a word, this is a fraud! I have since worked with Bank of America to submit a claim that is now in process and the charges have temporarily been reversed. Upon attempting to contact this so-called company (800-809-5986 or 866-953-2937), I have thus far found it difficult to connect to a person. The number associated with the charge goes to a Virginia-based company called International Marketing Association (see http://www.imacorporate.com). The receptionist there gave me the 866 number above for USA Benefits to "solve my problem" (though it was interesting that I hadn't yet mentioned any "problems"). For anyone experiencing this, call your bank, cancel the credit card associated with the charge and request to speak with your bank's fraud department to start a claim. This looks like a legitimate class action law suit. Good luck.

MY NAME IS TINA GUERRERO AND THIS SO CALLED COMPANY "USA BENEFITS" WHOM I HAVE NO IDEA WHO OR WHAT THEY ARE TRIED TO ELECTRONICLY DEBIT MY SAVINGS ACCOUNT OF $49.95. ON JULY 20, 2010. LUCKILY I HAD NO MONEY, YET BY DOING THIS IT HAS OVER DRAWN MY SAVINGS ACCOUNT BY $30.00. I AM SO @#*!ING ANGRY THAT ANY ONE WOULD GET PLEASURE OFF OF TRYING TO STEAL OTHERS HARD EARNED YET NOT EVEN ENOUGH TO MAKE ENDS MEET MONEY. WHO ARE YOU?????????? THANKS TO YOU I AM NOW @#*!ED. I HAVE ONE WORD FOR YOU AND THAT IS..." KARMA"
I WANT MY MONEY BACK! I NEED MY MONEY BACK! KEY WORD HERE IS "MY".

This company claims that they made a phone call to me on July 2009 and offered me a trial order and for which was valid free within 15 days. Unless cancelled, they automatically charge $39.95 on a monthly basis and providing me a discount card which they claim they have mailed to me. This card was never receive and nor have I use the discount services. They started charging me from July till today ( Feb 2010) which means a total loss of approximately $320. I demanded for refund which they refuse. I ask tem to provide me of the evidence of my order and they claim the phone conversation is taped. I will keep you posted if infact it really happened coz' to my knowledge it did not. The Customer service personnel are trained to defend their policy (obviously) as they are employed by this company. In short, this is a true scam.
It is so sad that people do this thing for a livelihood.

THERE HAVE BEEN UNAUTHORIZED CHARGES FROM MY ACCOUNT FOR QUITE SOMETIME NOW. I HAVE NEVER USED THIS COMPANIES SERVICES AND NEVER PLAN TO. I JUST WANT TO CANCEL THE MONTHLY WITHDRAWS FROM MY ACCOUNT.

I didnt order this, so please deposit my money back into my account. I will be contacting the bank today. my name is amy campfield email is [email protected]