I purchased a living set from US discounters last year in September. By the middle of December I noticed my couch was sinking in and making lot's of squeaky noise like the sound of lose bouncing springs from underneath the couch. I called US Discounters and also email the salesman I did the business with. He reasured me he would let the customer service know about my report and that they would call me back. In February I email and also called the customer service department. They send a furniture technician to my home to check out the demaged couch. The service man look at the couch from under and advised me the couch had an internal manufactures demage that couldn't be fix. He advised me he would send the US Discounters a report so they can decide on what to do with my couch. Again I waited a few weeks and when I noticed no one was geting in touch with me I call them again. This time I was advised they had to reorder the couch since they wouldnt be able to fix it. I was told it would take up to another eight weeks before I could get it. I went ahead adn agreed to wait for the time agreed. Today, 7 months later and a recent email to the salesman and no one has contacted me in regards to the demaged couch. And needless to say I am still making my monthly payments on this damage furniture without delays on my part. What would it take for me to get my replacement couch? On my last email to the salesman at US Discounters I advised them if I don't heard from them within a reasonable amount of time that I would contact an attorney and make a stop of payment at my bank. I haven't got any answer from them and it has been about another month since. I am feeling helpless and very discouraged.

This is the store on Bragg blvd fayetteville nc...do not go here ever!!

Okay so i go into the store, I see a dinning room table and chairs that i like...oh and a headboard. Once everything is said and done I have a headboard, dinning table 4 chairs and wine rack for under 600 dollars. I pay 400 that day and "finance" the rest (like 240) any way they tell me IT cant be delivered until Monday ...its Tuesday... so I'm looking for a truck. the lady tells me ..exact words... If your needing help with the loading the guy is here until 6, but I'm here until 9.

so i try basically from 3 that afternoon until finally a truck became available at home depot.. it was 750. I proceed to call, T and she tells me that i cant get my furniture because they are bout to leave. so after having it out with the manager and getting the corporate number she tell me its a misunderstanding. Now its 900pm so i arrange for someone to pick up my things on the following day... which is today and guess what? They don't give me ALL my pieces. oh my goodness... I'm at work now i cannot wait to get off to here what excuse they have for this one.

This company was supposed to be for military, but the minute we missed a payment due to the army not paying us we received threatening phone calls and to a deployed soldier no less! Even after explaining the situation and it truly wasn't our fault the ARMY had not paid us. I was advised it may be best to give back the merchandise. Because we would be getting numerous late fees and on top of that the contract was not done right so we are paying more then we should... NEVER AGAIN! to be harassed and threatened on top of a deployment and financial problems... is NOT worth going there.

I bought a computer from them. Total was around $3000 dollars. It was a Compaq Presario that I later found out was only about $458 at Office Depot. The monitor quit working. After 6 months of them not returning my calls, I called a different store that put me through on a direct line to Customer Service. They do not send replacements. They would give me a $450 credit for an entire new system. That would put me in debt again for $2500 and I am not willing to do it. I thought I had bought insurance with this system.