A person with a strong Indian accent asked one of my employees to update company information for our "free listing" for an internet phone book, when she told him he needs to speak to the owner, she was assured the information was to update a service that we already had and was free. She complied and when asked her job title, she told him she is a seamstress, he offered that seamstress was not one of the titles, that the computer accepts and suggested "marketing director, he got her to repeat this title, that he used on the tape. She repeated that she was uncomfortable, and again was assured that this is a free service, of course this part of the conversation was not on the tape. Based on this conversation, my Fairpoint bill was charged $29.95 per month for 5 months, unfortunately, I did not pick up on this on my bill. When I called to complain, I was told that they would only credit me for 4 months which I find unacceptable.

I, personally have a problem with this, I wonder if this is a legitimate company at all and I wonder why Fairpoint allows this type of predatory company to be associated with them. I do not understand why this was allowed on my phone bill.

Thank you for allowing me to vent.

Eileen Lloyd
All for Windows . Pelham, NH
Not Just Curtains. Salem, NH