USBI Voicenet

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Category: Business & Finances

Contact Information
United States

voicenetplus.com

USBI Voicenet Reviews

Kathy E October 14, 2009

phone charges

I too have had services added to my phone service by USBI Voicenet Telephone. It turns out that a neighbor kid filled out a sweepstake entry online, using my phone number. When I contacted Voicenet, they were not helpful at all. My question to them was how can they charge my phone service, when none of the other information entered by this kid was mine. Neither the name used or the address match my billing information. I have resolved the problem thru Embarq, my phone service provider, but it did take 7 phone calls and about 5 hours on the phone one night. My suggestion to others out there - call your local phone service and put a block on your phone. No changes will be able to bemade to your service unless they contact you first. All people should do this before there is a problem.

October 23, 2008

Charges on Phone Bill

I had a charge on my telephone bill. I googled and called Voicenet. I told the receptionist that on my phone bill, it stated -- USBI behalf of VoiceNet Telephone, LLC. The receptionist stated that they do not charge and do not have access to charge the telephone bill. She also stated that they are not VoiceNet Telephone and USBI does not show up on their invoices.

I was so upset. So I googled other Voicenet's. I found www.voicenetplus.com. It states right on their home page: "Charges for your monthly calling plan will appear on the local telephone bill on the USBI bill page as being billed on behalf of VoiceNet Telephone, LLC." Plus the charges they advertise matched my bill.

This information helped me, maybe it will help you. I pulled this from their website:
Any time you wish to cancel service, just email us at [email protected] or call our Customer Service Department at 1-877-860-3006. VoiceNet Telephone, LLC. provides network long distance service, and VoiceNet Telephone, LLC. is the underlying service provider.